Business Support Administrator
- Hiring from
- Australia
- Work type
- Hybrid
- Posted
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WorkCover Queensland is entering an exciting new chapter, guided by a renewed strategic focus and strong executive leadership shaping our 2030 Strategy. We’re embarking on an enterprise-wide transformation to strengthen our impact and continue making a positive difference in people’s lives.
The Opportunity
As a Business Support Administrator, you’ll play an important role in supporting the day-to-day administration of workers’ compensation claims and delivering a seamless experience for customers and stakeholders. Working across a variety of activities, you’ll process invoices, receipts and payments, manage information release requests and records, support provider registration and respond to payment and records queries. You’ll also have the opportunity to support common law and settlement-related administration, ensuring information is handled accurately, securely and within required timeframes.
About You
You’ll bring strong administration and customer service experience, with excellent attention to detail and the ability to work accurately in a fast-paced environment. You’ll be confident using Microsoft Office applications and have strong computer and data-entry skills, including the ability to type approximately 60 words per minute. You’ll be organised, adaptable and comfortable managing competing priorities while providing professional support to customers and stakeholders.
Why Join Us
Our vision is to be the best workers’ compensation insurer, making a positive difference to people’s lives and keeping Queenslanders working. At WorkCover, we deliver with heart, own our outcomes, work best together and stay open to what’s possible - and we’re looking for people who share these values
When you join us, you’ll benefit from:
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A purpose‑driven organisation where your work genuinely makes a positive impact on Queenslanders’ lives
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A collaborative and supportive team environment that values empathy, trust and working together
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Hybrid work arrangements that support flexibility and work–life balance
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Personalised learning and development opportunities to support your growth and career progression
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A holistic health and wellbeing program designed to support you both professionally and personally
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Industry‑competitive salaries
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A generous superannuation scheme, including co‑contribution
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Study assistance to support ongoing education and professional development
You can find out more about what it’s like to work with us by visiting Working at WorkCover Qld.
How do I apply?
If this sounds like you, we’d love to hear from you. Applications close 3pm Tuesday 3 November 2026.
We are committed to ensuring WorkCover reflects the diversity of the Queensland community. We welcome applications from First Nations peoples, members of the LGBTQIA+SB community, people of all ages, people who are neurodivergent, people with disability, and people from culturally and linguistically diverse backgrounds.
Acceptance of applications submitted after advertising closes is at the discretion of the selection panel.
To ensure you have the best and most inclusive experience, please let us know if you require any reasonable adjustments or accommodations to help you confidently showcase your skills and potential. You can contact us at recruitment@workcoverqld.com.au or let our recruitment team know during your conversation with them.
Pre-employment checks will be conducted on all prospective employees. This includes a Right to Work in Australia Check, Police Check, Education Check, Reference Check, and where appropriate a Visa Check. The information provided will be treated as confidential in accordance with the Information Privacy Act 2009 (Qld). All permanent appointments are subject to a probationary period in accordance with our policy.