Business Support Manager

JOB DETAILS

JOB BAND: D
CONTRACT TYPE: Permanent
DEPARTMENT - CO - SEC
LOCATION – London, the team are in the TVC office typically 3 days per week (Tuesday to Thursday) with some exceptions. However, we work in flexible and agile ways.
PROPOSED SALARY RANGE: £45,000 - £50,000 on relevant skills, knowledge and experience. Plus London Weighting Allowance of £5,441.The expected salary range for this role reflects internal benchmarking and external market insights.

WE ARE BBC STUDIOS

A globally renowned media company borne of the BBC. We make and distribute the world’s most sought-after TV, audio and digital content.

Our ambition is to be the home of the most powerful, entertaining, and inspiring stories for people all around the world.

PURPOSE OF THE ROLE

The Business Support Manager will own the planning, coordination and practical arrangements that enable the Company Secretary Team, its boards and committees to work effectively. Opportunity to partner with directors and colleagues at the heart of BBC Studios, anticipating needs and keeping business moving as the company evolves.

WHY JOIN THE TEAM

You will be part of a highly respected team that sits at the heart of BBC Studios. You will collaborate with a broad range of knowledgeable and supportive colleagues across the organisation. You will also have the support from our Company Secretary who will prioritise your development, is focused on high quality delivery, and will coach you to be the best that you can be.

YOUR KEY RESPONSIBILITIES AND IMPACT:

• Owning the Company Secretary’s diary and forward planning. Anticipate priorities, resolve clashes, protect preparation and focus time, and allow for travel and meeting set-up.
• Coordinate the forward meeting calendar with the Governance Manager and colleagues, aligning board, committee and leadership meetings with paper deadlines, publication dates and key business commitments. Identify dependencies and future pressure points.
• Own meeting logistics from planning to completion, including offsite venues, seating plans, room layouts, technology, catering, travel, accommodation and dinners. Check arrangements in advance and manage providers and costs carefully.
• Ensure meetings run smoothly on the day: welcome and guide attendees, resolve practical problems and arrange additional refreshments when needed.
• Act as the principal contact for Commercial Board directors on practical matters, particularly non-executives
• Coordinate paper collection and publish approved packs through Diligent Boards within agreed deadlines.
• Maintain shared calendars, meeting information and agreed action trackers. Follow up contributors and action owners, keep status visible and flag overdue responses or emerging problems; governance advice and substantive minutes remain with the relevant governance lead.
• Manage team administration, including purchase orders, invoices, expenses, registered office correspondence and intranet information.
• Make operational decisions within agreed authority and priorities. Challenge impractical requests respectfully, explain constraints and recommend workable alternatives; raise urgent concerns without waiting for a complete solution.
• Identify and implement practical workflow improvements, including responsible use of approved AI tools.

YOUR SKILLS AND EXPERIENCE

ESSENTIAL CRITERIA:

• Proven experience of working in a company secretariat, or similar team.
• Demonstrated experience providing support to C‑suite executives, senior leaders or similar roles.
• Experience managing complex diaries and meeting & general logistics.
• Strong planning & project coordination, with an understanding of the Company Secretary function.
• Experienced in working with confidential and sensitive information.
• Highly proficient at managing a varied workload.