Business Support Officer

| Salary £25,949-£25,989 Per annum | Permanent, Full Time, 37 hours per week | School Admission & Transport Appeals | Do you want to join a busy, dynamic and enthusiastic team which organises, advises and supports School Admission/Permanent Exclusion and Transport Appeals? We are looking for a Business Support Officer to join our team, supporting the administration of statutory school admission appeal processes. This is an exciting opportunity to play a key role in ensuring appeals are managed efficiently, fairly and in line with legislation and local procedures. You will provide high-quality administrative and business support within a busy team, ensuring that appeal cases are managed effectively and statutory deadlines are met. Your responsibilities will include: Maintaining accurate records, databases and filing systems. Preparing, checking and distributing documentation to a high standard. Responding to enquiries from parents, schools and other stakeholders by telephone, email and in person. Handling confidential and sensitive information appropriately. Supporting colleagues and contributing to service objectives. Working within established policies, procedures and guidance to deliver an excellent customer experience. For an informal discussion please contact: Jane Jackson 01772 533417. Job Description & Person Specification