AO

Business Systems Analyst

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Work type
Remote
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About Us

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Job Description

This is a remote position.

  • Gather and document business requirements from stakeholders.

  • Analyze business processes and identify opportunities for improvement.

  • Translate business requirements into functional and technical specifications.

  • Analyze data from databases, applications, and business systems.

  • Write and optimize SQL queries to extract and validate data.

  • Create data mappings, data dictionaries, and process documentation.

  • Work with developers, data engineers, and database teams to implement solutions.

  • Perform data validation, reconciliation, and quality checks.

  • Support data integration, migration, and transformation projects.

  • Create reports, dashboards, and data visualizations when needed.

  • Investigate data/system issues and perform root-cause analysis.

  • Develop test cases and participate in system, integration, and user acceptance testing (UAT).

  • Document workflows, business rules, system requirements, and system changes.

  • Communicate findings and recommendations to business and technical stakeholders.

  • Support production systems and troubleshoot issues after implementation.



Requirements

Technical skills

  • SQL — usually one of the most important skills.

  • Relational databases such as SQL Server, Oracle, PostgreSQL, or MySQL.

  • Excel, including PivotTables, XLOOKUP/VLOOKUP, formulas, and data analysis.

  • Business intelligence tools such as Power BI or Tableau.

  • Understanding of data warehouses, ETL/ELT, APIs, and data integration.

  • Familiarity with data modeling and database concepts.

  • Experience with Jira, Confluence, Azure DevOps, or similar tools.

  • Understanding of SDLC and Agile/Scrum methodologies.

  • Basic knowledge of programming or scripting such as Python can be beneficial.

Business-analysis skills

  • Requirements gathering and analysis.

  • Stakeholder interviews and communication.

  • Business process modeling.

  • Functional requirements and user-story development.

  • Process mapping and workflow analysis.

  • Gap analysis.

  • UAT planning and execution.

  • Documentation and presentation skills.


Education:

Bachelor's degree in Information Systems, Computer Science, Business, Data Analytics, or a related field.
  • Approximately 2–5+ years of experience in business analysis, systems analysis, data analysis, or a related role, depending on the position.

  • Experience working with both business users and technical teams.



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