Business Transformation Manager

Role: Business Transformation & Change Project Manager

Type: Contract (Outside IR35)

Location: Manchester | Hybrid

Rate: £575 per day

Length: 12 months

We're currently partnering with a leading international e-Commerce marketplace embarking on one of its most significant business and operational transformation programmes.

Operating across multiple international markets, this is a complex, fast-paced business investing heavily in transforming how it operates, how its teams work and how it delivers value to customers.

Role & responsibilities

As part of this transformation programme, we're looking for an experienced Contract Business Change Project Manager to play a pivotal role in delivering business-wide transformation and meaningful change across every area of the business, from commercial and customer operations through to finance, technology and core business functions.

The programme is fundamentally reshaping how the organisation operates and creating a new Target Operating Model. Combining new business processes and significant organisational change, you'll take ownership of complex, cross-functional projects, bringing structure, pace and accountability to an environment where multiple workstreams, stakeholders and dependencies need to come together.

A key role, at a key time for the business, you will be expected to:

• Lead business transformation: Own and deliver complex transformation projects across the business, redesigning operating processes and changing the ways of working.
• Work across the entire business: Partner with stakeholders across operations, commercial, finance, customer service and other business functions.
• Deliver end-to-end projects: Manage projects from discovery and planning through execution, implementation, business readiness and successful adoption.
• Manage complex dependencies: Coordinate multiple teams, workstreams and third-party partners to ensure joined-up delivery.
• Engage senior stakeholders: Build strong relationships with business leaders, challenge where necessary and provide clear visibility of progress, risks and decisions.
• Drive delivery and accountability: Own project plans, milestones, budgets, risks, issues and governance while maintaining momentum in a fast-moving environment.

Person requirements for the role:

We are looking for an experienced Transformation Manager with a proven track record delivering major business transformation and change programmes within complex organisations.

Can you offer the following?

• Strong experience delivering projects involving a combination of business processes, operating models and people change.
• A successful track record of delivering complex, cross-functional projects with multiple stakeholders and dependencies.
• Strong understanding of business change, operational readiness, stakeholder engagement and adoption.
• Excellent communication and influencing skills, with the confidence to engage senior leadership teams.
• Commercially minded, pragmatic and delivery-focused, with the ability to balance strategic objectives with hands-on execution.
• Experience within ecommerce, marketplaces, retail or other complex international consumer-facing businesses would be highly advantageous.
• Comfortable operating in environments where priorities evolve, ambiguity exists and delivery needs to happen at pace.

If you're an experienced Contract Project Manager who thrives on complex business transformation and enjoys making a real impact, we'd love to hear from you.

Interviews taking place w/c 16th November with start date ideally no later than Monday 23rd November!!

PLEASE NOTE - You must be able to work in Manchester a minimum of 2 days per week and be happy to travel to other business locations when required.