Business Travel Consultant

Company Description Mezwalah I مزوله is a destination management company specializing in tailored travel solutions and top-tier service for business and leisure travelers. The company designs seamless multi-destination itineraries across Saudi Arabia and international markets, focusing on quality, efficiency, and cultural authenticity. Mezwalah I مزوله works closely with clients to understand their specific travel needs and deliver customized experiences that meet corporate and individual requirements. A dedicated expert team coordinates all aspects of travel logistics to ensure smooth journeys and long-term client partnerships. The organization values professionalism, reliability, and innovation in every step of the travel planning process.

Role Description The Business Travel Consultant is a full-time remote role responsible for managing end-to-end travel arrangements for corporate clients. In this position, the consultant advises clients on travel options, books flights, accommodations, and car rentals, and ensures itineraries align with company policies and budgets. Day-to-day tasks include handling inquiries, providing timely travel recommendations, resolving booking issues, and proactively monitoring itinerary changes or disruptions. The consultant maintains accurate records of bookings, communicates updates to travelers, and collaborates with internal and external partners to optimize costs and service quality. The role requires consistent, professional communication with clients and a strong focus on delivering a smooth, reliable travel experience.

Qualifications

• Candidates should possess skills in Travel Consulting and Travel Management, with experience planning and coordinating corporate travel itineraries.
• Candidates should possess strong Customer Service skills, including responsiveness, problem-solving, and a client-focused approach.
• Candidates should possess Car Rental and ground transportation coordination skills, with the ability to secure suitable options that meet client needs.
• Candidates should possess clear and professional Communication skills, both written and verbal, to interact with clients and suppliers.
• Relevant experience with travel booking tools, GDS or online reservation platforms, and basic proficiency in office software.
• Strong attention to detail, organizational skills, and the ability to manage multiple bookings and deadlines in a remote environment.
• Previous corporate or business travel experience is preferred; knowledge of Saudi Arabia and regional destinations is an advantage.
• Associate or bachelor’s degree in Travel, Hospitality, Business, or a related field is beneficial, or equivalent professional experience.