Business-Wide Risk Assessment Manager

The Business-Wide Risk Assessment Manager will play a key role within Nationwide’s defences against economic crime by supporting the end-to-end delivery and continuous improvement of the Economic Crime Risk & Compliance-owned Business-Wide Risk Assessment (BWRA). The role holder will help manage the BWRA methodology, tool, guidance, training materials, operating cycle, stakeholder engagement, output review, reporting and associated management information, ensuring the process supports robust identification, assessment, management and oversight of economic crime risk across the Society.

Working closely with business areas across all three Lines of Defence and their Accountable Executives, you will provide advice, support, training and challenge to help stakeholders understand and apply the BWRA methodology consistently. This includes supporting them to articulate their inherent economic crime risks, assess the design adequacy and operating effectiveness of mitigating controls, provide clear evidence and rationale, and demonstrate accountability for managing risks within the appetite set by the Nationwide Board.

This is a full-time role and will directly support the Senior Economic Crime Risk Assessment Manager. You will help coordinate an effective pan-Nationwide BWRA operating cycle, oversee completion of assessment activity in line with the published methodology, quality assure submissions and supporting evidence, track actions and issues through to appropriate closure, and support clear reporting for senior management and governance forums.

The role will involve reviewing and analysing BWRA outputs, identifying themes, trends, potential issues and enhancement opportunities, and challenging outcomes where required to support consistent and evidence-based assessment results. You will also support escalation, proactive issue management and reporting through the Senior Economic Crime Risk Assessment Manager and agreed governance routes.

You will also support threat assessment and horizon scanning activity, helping ensure the BWRA methodology, tool, guidance, training and reporting remain aligned to emerging economic crime threats, legislative developments, regulatory expectations and changes to Nationwide’s business model, products, services and control environment.

If you have strong business-wide risk assessment experience, excellent stakeholder management skills, first-class report writing capability and the ability to simplify complex issues for a broad range of audiences, this role offers the opportunity to make a meaningful contribution to how Nationwide understands, evidences, governs and manages economic crime risk for the benefit of its members.

The role sits within Economic Crime Risk & Compliance and supports the Head of Governance, Reporting and Management Information (MI). The team plays a central role in Nationwide’s economic crime defences by owning and managing the BWRA tool, methodology, operating cycle and reporting framework.

The main purpose of the role is to manage the effective operation of the BWRA, supporting business areas across all three Lines of Defence to identify and articulate the inherent economic crime risks within their processes and assess the design adequacy and operating effectiveness of the controls that mitigate those risks.

The impact on our members is significant. By helping ensure economic crime risks are understood, assessed, controlled and reported effectively, the role supports Nationwide’s ability to protect members, maintain trust, meet regulatory expectations and operate responsibly within Board-approved risk appetite.

We are happy to consider flexible working approaches to help you perform at your best.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this role, you'll be based at your nearest regional office or hub. We value time spent together to connect with colleagues for collaboration so there will be a regular requirement to attend our Swindon or London site approximately once per month. If you are based at an office location, you'll be expected to meet our hybrid working requirement of at least two days a week, or 40% of your working time if part-time, in the office. If your application is successful, your hiring manager will provide further details on how this works.

Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process.

If you’re a colleague on long-term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.

What you’ll be doing

You will support the Senior Economic Crime Risk Assessment Manager in managing and syndicating the BWRA tool, associated training materials and bespoke methodology, ensuring they remain aligned with relevant regulatory requirements. You will also design and deliver BWRA training to promote a consistent understanding and application of the methodology across relevant stakeholders.

You will manage an effective Nationwide-wide BWRA operating cycle and reporting framework, while overseeing the completion of the BWRA exercise in line with the published methodology. In addition, you will work collaboratively with the wider Economic Crime Risk & Compliance team and stakeholders across the business to ensure BWRA objectives are delivered within agreed timescales.

You will review and analyse BWRA outputs, identifying potential issues and constructively challenging outcomes where appropriate. You will also assess the quality and completeness of submissions, supporting evidence and rationale, ensuring outputs are robust, consistent and suitable for senior management and governance reporting.

Additionally, you will provide proactive issue management, escalation and reporting relating to the BWRA tool, its completion and associated reporting through agreed governance channels. You will support the tracking of actions, issues and enhancement opportunities through to resolution, helping to ensure clear ownership, accountability and timely delivery.

You will participate in threat assessment and horizon-scanning activities, ensuring the BWRA tool, methodology and reporting continue to reflect emerging economic crime risks, legislative developments and regulatory expectations. You will also identify opportunities to improve the BWRA methodology, tooling, guidance and reporting, helping to create a simpler, more consistent and effective assessment process.

Finally, you will develop and distribute regular and ad hoc BWRA reporting, including the production of management information outside the annual post-completion reporting cycle.

About you

In this role, you will be:

• Supporting the Senior Economic Crime Risk Assessment Manager in the syndication and management of the BWRA tool, its training materials and bespoke methodology, ensuring these meet relevant regulatory requirements

• Designing and delivering BWRA training to support consistent understanding and application of the methodology across relevant stakeholders

• Managing an effective pan-Nationwide BWRA operating cycle and detailed reporting model

• Overseeing completion of the BWRA exercise in accordance with the published methodology

• Engaging collaboratively with the wider Economic Crime Risk & Compliance team and stakeholders across the business to ensure BWRA-related objectives are achieved to agreed timescales

• Reviewing and analysing BWRA outputs, highlighting potential issues and challenging outcomes where required

• Assessing the quality and completeness of BWRA submissions, evidence and supporting rationale, ensuring outputs are consistent, robust and suitable for senior management and governance reporting

• Providing escalation, proactive issue management and reporting relating to the BWRA tool, its completion and reporting through agreed governance routes

• Supporting the tracking of BWRA actions, issues and enhancement opportunities through to appropriate closure, helping ensure clear ownership, accountability and timely resolution

• Participating in relevant threat assessment and horizon scanning activity, ensuring the BWRA tool, methodology and reporting are updated to reflect new economic crime exposures, legislative changes and regulatory expectations

• Identifying opportunities to improve the BWRA methodology, tooling, guidance and reporting to support a simpler, more consistent and more effective assessment process

• Developing and syndicating regular and ad-hoc BWRA reporting, including relevant management information outside the annual post-completion reporting cycle

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind

• Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand

• Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development

• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

The extras you’ll get

There are all sorts of employee benefits available at Nationwide, including:

• 25 days holiday, pro rata

• Private medical insurance

• A highly competitive pension to help you build a strong foundation for retirement

• Access to an annual performance-related bonus

• Training and development to help you progress your career

• A great selection of additional benefits through our salary sacrifice scheme

• Life assurance to provide peace of mind for you and your loved ones in the event of your death

• Wellhub – access to a range of free and paid options for health and wellness

• Up to 2 days of paid volunteering a year

Banking – but fairer, more rewarding, and for the good of society

We forge our own path at Nationwide.

As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.

If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us.

At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.

We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.

What to do next

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us.

We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.

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Disability Confident

We’re not just guided by data, we’re driven by the real experiences of our people. We’re a Disability Confident Level 3 Leader, the highest level.

That’s why we’re constantly evolving our policies and practices to make sure everyone feels genuinely supported, valued, and empowered to champion inclusion. Whatever your needs, we’re here to support you. If you need any additional support throughout your application journey, email our team at Recruitment Support.

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The hiring manager for this role is Dominika Dawkes, and the main recruitment contact is Kris Mason.

Please note that should you be successful in securing this role, the job title on our internal systems will be Manager – Economic Crime Advisory.