Care Guide (Bilingual - Spanish Speaking)

Apply Description Company Overview Homethrive was born from personal experience. Our founders grappled with the overwhelming challenges of caregiving for family members while balancing their work lives. The journey was fraught with confusion, unanswered questions, and countless hours spent searching online. After taking time off work and making endless phone calls, solutions remained hard to find. They recognized the need for a better, more streamlined approach. Enter Homethrive. Our mission is to revolutionize family caregiving by delivering better outcomes for caregivers, their loved ones, and health plans alike. At the heart of our service is a personal caregiving coach and assistant — an interactive tool offering expert guidance, recommendations, and support. Our Mission At Homethrive, we are transforming the caregiving experience to improve outcomes for caregivers, their loved ones, and employers. Our platform offers a personalized caregiving coach and assistant that provides trusted knowledge, tailored recommendations, and ongoing support, all in one easy-to-use tool. Leadership and Growth Our leadership team includes industry veterans with a track record of building multi-billion-dollar enterprises. Backed by top healthcare venture capital funds, Homethrive is positioned for significant growth. As we continue to expand, we’re looking for talented professionals to join our mission of reimagining caregiving. Location Homethrive is a remote-first company, headquartered in Chicago, IL. Job Overview We are currently seeking a bilingual (Spanish-speaking) professional to join our Care Guide team. The ideal candidate will be fluent, proficient, and confident in both written and verbal communication in English and Spanish . This role is essential in supporting the growing number of members who prefer to engage in Spanish and will play a key part in enhancing the emotional, physical, and social well-being of older adults and their caregivers. Key Responsibilities Conduct holistic assessments evaluating safety, wellness, social connectedness, and more. Provide case management and build trusted relationships with members and their families. Offer guidance, emotional support, problem-solving, and psychoeducation. Coordinate services and provide ongoing support by phone and digital tools in both English and Spanish. Qualifications 3–4 years of experience supporting older adults and family caregivers. BSW degree, MSW preferred Bilingual fluency in Spanish and English is required. Must be proficient and confident in both written and verbal communication in both languages. Functional Competencies Deep empathy for older adults and a strong commitment to supporting their independence. Cultural competence and sensitivity to the diverse needs of Spanish-speaking communities. Ability to work flexibly and cooperatively across teams. Proficiency in computer systems, documentation tools, and Microsoft Office. Self-motivated, resourceful, and comfortable working independently in a remote environment. Important Note Homethrive advises all candidates to be aware of potential recruiting scams. We only post job openings on our official website or through verified company channels. Equal Opportunity Employer Homethrive is an equal opportunity employer. We are committed to building an inclusive team and celebrating diverse backgrounds, perspectives, and talents. All employment decisions are made without regard to race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity, or any other protected status.