Carrier Operations Coordinator

About Us HYRE HARPER Co. https://hyreharper.co/ About us. At Hyre Harper Co., we believe exceptional talent is the foundation of success in healthcare and healthcare operations. As an SDVOSB-certified provider of specialized staffing solutions, we are committed to supporting government and public healthcare systems by delivering skilled professionals who enhance patient safety and care quality. Our services span government contracts and private sector engagements, offering flexible, innovative staffing solutions tailored to meet critical needs. Our Mission We are dedicated to empowering organizations by connecting them with top-tier talent while fostering environments that prioritize workforce well-being and patient safety. Our Expertise Healthcare : Providing experienced professionals to hospitals, clinics, and specialized care facilities. Healthcare IT : Delivering experts who advance and sustain healthcare technology infrastructure. Operations : Enhancing efficiency with skilled staff in management, logistics, and administration. Our Values Well-Being : Prioritizing the health of the professionals we place. Excellence : Ensuring client needs are met with exceptional talent. Integrity : Fostering trust through transparency and ethical practices. Why Choose Hyre Harper Co.? We are more than a staffing agency; we are your partner in advancing healthcare excellence. By supporting professionals and promoting patient safety, we help organizations achieve success and deliver better care. Job Description This is a remote position. Carrier Operations Coordinator – Booking Trucks, Securing Drivers, and Negotiating Rates We are seeking a Carrier Operations Coordinator to support our growing freight brokerage by managing the carrier side of daily operations. This role focuses on booking freight, securing reliable trucks and trusted drivers, negotiating competitive rates, and ensuring smooth execution from pickup through delivery . This position is ideal for someone who understands carrier operations, communicates effectively with drivers and dispatchers, and thrives in a fast‑paced logistics environment. Role Overview As a Carrier Operations Coordinator, you will work closely with our brokerage team to ensure every load is covered with the right carrier at the right price. You will source capacity, negotiate rates, build relationships with trusted carriers, and monitor shipments through completion. You will utilize industry-leading platforms including McLeod Softward, Ascend TMS, DAT, Truckstop, HubSpot, Slack and Microsoft-based tools to streamline workflows and maintain accurate load and carrier data. This is a 1099 independent contractor role with performance-based earning potential. Key Responsibilities Carrier Sourcing & Booking Secure trucks for available loads using DAT, Truckstop, internal carrier networks, and relationship-based outreach. Build and maintain a network of trusted, reliable carriers and drivers . Match freight requirements with appropriate equipment types (dry van, reefer, flatbed, hotshot, etc.). Verify carrier credentials, safety ratings, insurance, and FMCSA compliance. Rate Negotiation & Load Coordination Negotiate competitive rates with carriers while protecting margin and service quality. Communicate load details clearly and professionally to dispatchers and drivers. Confirm appointments, transit expectations, and any special requirements. Track shipments from pickup to delivery and provide timely updates to the brokerage team. Operational Support Maintain accurate load, carrier, and communication data within TMS and CRM systems. Assist with check calls, POD collection, and issue resolution. Support brokers in managing overflow freight and high-volume periods. Strengthen carrier relationships to ensure consistent, repeat capacity. What We Provide Access to McLeod Software, AscendTMS, DAT, Truckstop, HubSpot, Slack, and AI-enabled tools . Automation and workflow support to increase efficiency. A flexible, remote work environment. Opportunities for growth within the brokerage. Requirements To be considered for this role, all candidates must meet the following requirements : Qualifications Experience in carrier sales, dispatching, or freight brokerage operations . Strong negotiation, communication, and relationship-building skills. Familiarity with DAT, Truckstop, or similar load boards. Ability to multitask, prioritize, and operate independently in a remote environment. Understanding of FMCSA compliance and carrier vetting processes. Technology, Equipment & Workspace Requirements Must provide and maintain your own business phone line (mobile or VoIP) for shipper and carrier communications Reliable high-speed internet connection required Personal computer or laptop required (capable of running modern web-based TMS, CRM, and Microsoft applications) Dedicated home office or professional workspace required suitable for confidential customer and carrier communications AI & Systems Requirements (Mandatory) Proficiency with Microsoft Outlook, Planner, SharePoint, and OneNote Comfortable working with Microsoft Copilot and AI-assisted workflows Working experience using or willingness to actively use: ChatGPT Claude AI Familiarity with Apollo and/or Clay for prospecting and data enrichment preferred Willingness to adopt AI-driven processes for sales, operations, and communication Additional Expectations Self-motivated and disciplined in a commission-only environment Strong communication and relationship-management skills Ability to maintain accurate and timely CRM and TMS records Operate ethically and in compliance with brokerage standards Responsible for own taxes, insurance, equipment, and business expenses as a 1099 independent contractor Benefits Responsible for own taxes, insurance, and business expenses as a 1099 contractor Compensation 1099 Independent Contractor Commission-based compensation tied to loads booked and supported Scalable earnings based on performance and volume Paid Weekly