Carrier Sales Representative – US Drayage & Trucking (Remote, US Hours)

Job Description

Platton is a US freight forwarder focused on import shipping to the United States. We offer warehousing, trucking and drayage. We are hiring a Carrier Sales Representative (freight broker, carrier side). Please read the full post before you apply. This is not an entry-level role and not a team-lead role: you book loads yourself. It is fully remote, full-time, on US Eastern hours. You will spend most of the day on the phone and e-mail with US trucking companies: getting quotes, negotiating rates, booking trucks and following each load until delivery.

About the Role

Most of our shipments are import containers that move by truck from US ports and rail ramps to the customer's door, plus LTL, full truckload and air import deliveries. The Carrier Sales Representative owns the carrier side of this work: finds the right carrier for every load, agrees the full cost in writing before booking, and makes sure the carrier picks up and delivers on the agreed dates.

Success in this role means every rate request is answered the same business day with at least three carrier options, every port we serve has a main carrier and a backup, and containers are picked up before the last free day.

Key Responsibilities

• Carrier Quotes: Get rates from carriers for drayage, FTL, LTL and air import deliveries. Collect at least three quotes per lane and answer the sales team the same business day.
• Rate Negotiation: Negotiate line haul and all extra charges (fuel, chassis, pre-pull, storage, overweight, detention) and get them confirmed in writing before the load is booked.
• Booking and Dispatch: Confirm capacity and delivery dates before the last free day, send rate confirmations and arrange delivery appointments.
• Carrier Follow-up: Stay in daily contact with carriers by phone and e-mail from pickup to delivery and empty return. Report delays and extra-cost risks to the operations team at once.
• Carrier Network: Find and onboard new carriers at US ports and rail ramps, so that every market has a main carrier and a backup, including carriers for overweight containers.
• Carrier Vetting: Check operating authority, insurance and port access before a carrier gets its first load.
• Rate Records: Keep carrier rates, quotes and carrier performance up to date in the company's system.
• Problem Resolution: When a carrier cancels or has no capacity, find a replacement the same day. Check carrier invoices against the agreed rate and resolve differences.

Required Skills & Experience

• 2+ years of carrier sales or carrier procurement with a US freight broker, freight forwarder or drayage company. You book carriers yourself today.
• Hands-on drayage experience at US ports or rail ramps: quoting, booking and tracking container deliveries.
• Working knowledge of drayage charges and terms: last free day, demurrage, per diem, chassis, pre-pull, overweight.
• Experience negotiating rates with US carriers by phone. Fluent spoken and written English.
• Experience checking carriers (FMCSA authority, insurance) and using load boards or other carrier sourcing tools.
• Experience working in a TMS or ERP system and in Excel.
• Availability to work US Eastern business hours, 8:00 AM – 5:00 PM ET, Monday to Friday. In Asia this is a night shift, in Europe an evening shift.

Preferred Qualifications

• Existing network of drayage carriers at major US ports (for example Savannah, Jacksonville, New York / New Jersey, Houston, Los Angeles / Long Beach, Seattle / Tacoma).
• Experience with overweight containers and tri-axle chassis.
• Experience with LTL and air import pickups and deliveries.
• Experience at a freight forwarder with import shipments.

What You Get

• A full-time, long-term remote role inside a US freight forwarder.
• Steady import volume: containers every week, not one-off spot loads.
• Real ownership of the carrier side: your lanes, your carriers, your results.
• Access to our library of online courses and monthly team webinars.

How We Hire

After you apply, shortlisted candidates get a short message with three questions and a request for a 2-minute video introduction in English. The next step is a short practical task (quote and book a real lane on paper) and a video call.