Case Manager

JOB DUCK IS HIRING A CASE MANAGER

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification for 4 years!

Role Overview

We are seeking a compassionate, highly organized, and proactive Case Manager to join our team. The Case Manager will work directly with clients to assess their needs, coordinate services, provide ongoing support, and help them achieve their goals. This role requires excellent communication skills, strong attention to detail, and the ability to manage multiple cases while maintaining a client-centered approach

Schedule:

Monday to Friday from 9:00 AM to 5:00 PM EST (USA)

Your Responsibilities Will Include but Are Not Limited To:

• Reviewing medical bills for accuracy, completeness, and compliance with case requirements
• Communicating with medical offices, hospitals, and other providers to request information and resolve outstanding issues
• Obtaining and tracking medical records, billing statements, and other required documentation from healthcare providers
• Supporting clients by managing case-related administrative processes and ensuring timely follow-up on outstanding items
• Identifying and following up on missing documents, records, and critical case information
• Coordinating with internal teams to streamline workflows

What We’re Looking For:

• At least two years of experience in case management or at a Law Firm
• Proficiency in Microsoft Office Suite and case management software or databases.
• Excellent verbal and written communication abilities.
• Strong organizational and time-management skills.
• Ability to manage sensitive information with discretion and professionalism
• Reliable computer setup (laptop/PC, headset, stable internet min. 10 Mbps download / 5 Mbps upload)
• Quiet, distraction-free remote work environment

What’s In It for You?

• Monthly compensation starting from 1220 USD to 1320 USD
• Paid time off.
• 100% Remote, Full-Time, Long-Term Career Opportunity.
• Parental leave.
• Opportunities for professional development and training
• Dedicated support from our team.
• A chance to work with clients who share our values.

Ready to dive in? Apply now and make sure to follow all the instructions!

DISCLAIMER: Every candidate must pass each step in our application process to become part of our team. Ensure you have all the required documentation ready to streamline your application process.