PI Case Manager

JOB DUCK IS HIRING A PI CASE MANAGER

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification for 4 years!

Role Overview

The Personal Injury Case Manager is a key member of a legal team, supporting attorneys by managing cases with accuracy, empathy, and strong attention to detail. In this role, you will serve as a consistent point of contact for clients while helping ensure that every case progresses efficiently and in alignment with legal requirements. You will play a hands on role throughout the case lifecycle, from client onboarding and medical record coordination to litigation support and case management. This position is ideal for someone who is organized, confident working independently, and comfortable using technology to maintain structured and well-documented case files. At Job Duck, this role offers the opportunity to contribute meaningfully to clients’ experiences while supporting a growing personal injury practice.

Schedule:

Monday to Friday from 8:30 AM to 5:30 PM MST (USA)

Your Responsibilities Will Include but Are Not Limited To:

• Requesting, following up on, and organizing medical records from hospitals and clinics
• Providing timely updates to clients regarding the status of their cases
• Ensuring all case files are complete, accurate, and up to date at all times
• Supporting general administrative tasks to improve workflow efficiency
• Coordinating scheduling for meetings, depositions, and court related activities
• Opening and managing insurance claims, including communication with insurance companies and subrogation entities
• Assisting with onboarding new clients and gathering required documentation such as insurance information and supporting evidence
• Supporting litigation efforts by assisting with document preparation and case coordination
• Organizing, combining, and managing documents, including creating consolidated PDF files
• Drafting correspondence and assisting in preparing legal documentation
• Maintaining accurate and organized case files in the case management system

What We’re Looking For:

• Strong personal injury case management or legal support experience
• Clear and professional written and verbal communication skills
• Ability to communicate effectively with clients, medical providers, and insurance representatives
• Strong organizational and time management skills
• Ability to manage multiple priorities and deadlines independently
• Detail oriented approach to documentation and data entry
• Problem solving mindset and ability to take initiative
• Tech savvy with the ability to learn and navigate new systems quickly
• Ability to handle confidential information with discretion
• Comfortable working in a structured yet evolving legal environment
• Reliable computer setup (laptop/PC, headset, stable internet min. 10 Mbps download / 5 Mbps upload)
• Quiet, distraction-free remote work environment

What’s In It for You?

• Monthly compensation starting from 1220 USD to 1320 USD
• Paid time off.
• 100% Remote, Full-Time, Long-Term Career Opportunity.
• Parental leave.
• Opportunities for professional development and training
• Dedicated support from our team.
• A chance to work with clients who share our values.

Ready to dive in? Apply now and make sure to follow all the instructions!

DISCLAIMER: Every candidate must pass each step in our application process to become part of our team. Ensure you have all the required documentation ready to streamline your application process.