Cash Application Representative (PH)

ARE YOU INTERESTED IN JOINING A HYPER-GROWTH LOGISTICS TECH COMPANY? Loadsmart is a growth-stage start-up technology company valued at over $1 billion (a Tech Unicorn)! We are looking for a Cash Application Representative to our team! We are seeking a candidate that is detail-oriented, proactive in resolving discrepancies, and comfortable working in a high-volume, fast-paced environment. The Cash Application Representative (AR) is responsible for the accurate and timely posting of incoming customer payments to open invoices within our ERP system. Reporting to the Payments Lead, this role is essential to maintaining a clean and up-to-date Accounts Receivable ledger, minimizing unapplied cash balances, and supporting the financial close cycle. WHAT YOU GET TO DO: Execute the daily cash application process, posting customer payments to invoices in the ERP. Monitor the unapplied payments backlog, investigating unmatched transactions and proactively reaching out to customers when remittance information is missing. Perform daily review of Debit Memos and Credit Memos. Respond to internal tickets and process/reconcile electronic payments across multiple platforms following internal procedures. Support KPI tracking for time-to-apply and unapplied volume metrics, escalating complex or high-risk discrepancies to the Payments Lead. REQUIRED QUALIFICATIONS: Proficiency in English, you will be working with people from everywhere. Experience in Accounts Receivable, cash application, or a related finance/accounting role. Familiarity with ERP systems (e.g., NetSuite, SAP, Oracle) and payment platforms such as Stripe or Versapay. High attention to detail and ability to manage high-volume transaction workloads accurately. Strong communication skills for cross-functional collaboration with the Claims, Collections, and Accounting teams. Proficiency with Excel or Google Sheets for reconciliation and reporting tasks. WORKING AT LOADSMART: Competitive base salaries - we believe in rewarding top talent Loadie Time Off - PTO and sick days We use AI-powered tools to assist with initial application reviews as part of our hiring process. All evaluations are subject to human oversight, and your information is handled in accordance with applicable data privacy laws. At Loadsmart, we believe our biggest asset is our people. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. Loadsmart treats all candidates and employees with respect and does not discriminate in our recruiting, hiring, and promoting processes, including on the basis of race, color, religion, sex, age, sexual orientation, gender identity and/or expression, national origin, veteran status, or disability. It is the policy of Loadsmart that all offers of employment made shall be contingent upon successful completion of electronic background check(s). These checks will be job-related, consistent with business necessity and conducted by our vendor, pursuant to all applicable laws, rules, policies and procedures of our candidates' specific locale.