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- Costa Rica, United States
- Work type
- Hybrid
- Posted
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Job Description:
Performs collections of delinquent accounts by contacting customers via phone, email. Fields incoming calls from customers and sales representatives. Resolves issues with incorrect billing amounts and purchase orders. Minimizes financial risk to the organization by assessing and advising on creditworthiness of prospective and existing customers. (Also called Accounts Receivable.)
Job Requirements:
Cash Collection Representatives
-THIS IS A SOURCING REQUISITION-
Join our Talent Community
Are you passionate about building strong customer relationships while driving financial performance? Envista is seeking Cash Collection Representatives to help us improve efficiency and reduce overdue payments.
What You’ll Do
- Perform daily collection activities via calls, emails, and reminders
- Maintain accurate customer account records and approve order hold releases
- Drive actions to improve Days Sales Outstanding and reduce bad debt
- Collaborate with Sales and Customer Service teams to resolve issues
- Handle adjustments, queries, credits reviews, disputes, order releases
What Makes You a Great Fit
- 1–3 years in credit collections customer-focused roles
- College-level education in Finance, Accounting, or Business
- Proficient in Excel, Outlook, CRM; Oracle/SAP experience
- Fluent in English and service-minded with strong collaboration skills
📍 Location: La Aurora, Heredia, UltraPark I
🖥 Type: Hybrid 3 days in the office, 2 from home
✅ Benefits: Salary, Medical, Dental, EAP.
Operating Company:
CorporateEnvista is a global leader in the dental industry, uniting more than 30 trusted brands—including DEXIS, Kerr, Nobel Biocare, and Ormco—under one mission: partnering with dental professionals to improve patients’ lives. With a heritage of category-defining innovation, our brands have shaped modern dentistry: Nobel Biocare introduced the first dental implant, Ormco is a pioneer in both traditional and digital orthodontics, DEXIS has long been at the forefront of 2D, 3D and intraoral imaging, and Kerr has supported clinicians for over 135 years. Our high-performing culture is underpinned by our CIRCLe Values and the Envista Business System. Guided by these, we deliver a comprehensive portfolio of technologies, consumables, and services that empower clinicians to provide confident, efficient care—today and for the future. Learn more at http://envistaco.com.
Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.
About Us
Envista is a global family of more than 30 trusted dental brands, united by a shared purpose: to partner with professionals to improve lives. Envista helps its customers deliver the best possible patient care through industry-leading dental consumables, solutions, technology, and services. Our comprehensive portfolio, including dental implants and treatment options, orthodontics, and digital imaging technologies, covers an estimated 90% of dentists' clinical needs for diagnosing, treating, and preventing dental conditions as well as improving the aesthetics of the human smile. Envista companies, including DEXIS, Kerr, Nobel Biocare and Ormco, partner with dental professionals to help them deliver the best possible patient care.
Envista became an independent company in 2019. We brought with us the proven Envista Business System (EBS) methodology, an experienced leadership team, and a strong culture grounded in continuous improvement, commitment to innovation, and deep customer focus to meet the end-to-end needs of dental professionals worldwide. Envista is now one of the largest global dental products companies, with significant market positions in some of the most attractive segments of the dental products industry. For more information, please visit www.envistaco.com.
