CCBHC Director of Behavioral Health and Substance Use Services

Lead with Purpose. Empower with Compassion

Voted Raleigh’s Best Nonprofit Organization and Raleigh’s Best Mental Health Services three years in a row!

Position Snapshot

Location: Eastern, NC

Schedule: Primarily 8am - 5p | Meet Program Needs

Pay: Salary $85,000–$115,000 | Dependent on qualifications

Work Setting: Hybrid with Travel

Type: Full-time

Make an Impact With Us

As the Certified Community Behavioral Health Clinic Director of Mental Health and Substance Use in Eastern, NC, we help our team members embrace their potential, build resilience, and thrive! You will benefit from ongoing professional growth and development as you work alongside leaders of clinical excellence in mental health and substance use services that care about your success. Join a team where your compassion becomes someone's turning point.

What You'll DO

• Lead the implementation, operation, certification, and recertification activities of the CCBHC program.
• Coordinate day-to-day CCBHC activities to ensure alignment with federal, state, and payer requirements.
• Monitor alignment to the CCBHC Model of Care and support implementation of integrated and person-centered service delivery practices.
• Track implementation milestones, project plans, and operational performance metrics.
• Coordinate across departments to ensure availability of all required CCBHC services.
• Assist with workforce planning, onboarding, training, and competency development related to CCBHC requirements.

Compliance & Quality Improvement*

• Ensure ongoing compliance with CCBHC standards, grant requirements, payer requirements, and applicable regulations.
• Oversee collection, monitoring, and reporting of required CCBHC quality and performance measures.
• Support Quality Bonus Payment (QBP) initiatives and other performance improvement activities.
• Coordinate readiness activities for certification reviews, audits, and site visits.
• Monitor patient and family feedback and support improvement initiatives based on findings.

Data & Reporting

• Monitor program performance through analysis of operational, quality, and service utilization data.
• Collaborate with internal teams to ensure accurate and timely submission of required data and performance reports.
• Utilize data to identify opportunities for operational improvements and enhanced service delivery.
• Assist with PPS-2 reporting, reconciliation, and documentation processes as applicable.
• Foster collaboration among clinical, operational, and administrative teams.

Community Partnerships & Stakeholder Engagement

• Develop and maintain relationships with community providers, referral sources, healthcare organizations, schools, and other stakeholders.
• Assist in establishing and maintaining agreements necessary to meet CCBHC service requirements.
• Serve as a liaison with state agencies, payers, community partners, and funding organizations regarding CCBHC activities.

What You'll Bring

• Master's degree in Social Work, Counseling, Psychology, Public Health, Healthcare Administration, Human Services, or related field.
• Licensed or provisionally licensed behavioral health professional preferred.
• Five (5) years of progressive leadership experience in behavioral health, healthcare, integrated care, or human services.
• Three (3) years of management experience with responsibility for operations, compliance, quality improvement, budgeting, and staff leadership.
• Experience with regulatory compliance, quality improvement, and program implementation.
• Experience with Medicaid-funded services and behavioral health systems.
• Must have a valid, unrestricted, state appropriate driver’s license for the State of North Carolina and personal vehicle insurance.
• Experience leading, implementing, or supporting a Certified Community Behavioral Health Clinic (CCBHC).
• Experience with North Carolina behavioral health systems and Medicaid programs.
• Knowledge of PPS-2 reimbursement methodologies, quality incentive programs, and cost reporting.
• Experience managing state or federal grant-funded programs.

Why join Easterseals PORT Health?

Easterseals PORT Health is a trusted and compassionate organization providing disability, mental health, and substance use services across North Carolina and Virginia. Purpose, dedication, and empathy guide the way we support our neighbors and one another.

For benefits-eligible positions, our total rewards package may include:

• Generous paid time off and paid holidays
• Medical, Dental, and Vision benefits
• Life and Disability Insurance
• 403(b) Retirement Plan.
• Employee Assistance Program and legal services support
• Public Service Loan Forgiveness (PSLF) qualifying employer
• Professional development and training opportunities, including AHEC where applicable

About Easterseals PORT Health

Easterseals PORT Health is a trustworthy and compassionate partner, providing exceptional services in disability, mental health, and substance use to help our neighbors live their best lives. Purpose, dedication, and empathy drive our in-person and telehealth service delivery.

Our 2,800-member team provides more than 10.2 million hours of meaningful support to 40,200 kids, adults, and families in 11,000 home, facility, and community locations across North Carolina and Virginia.

Easterseals PORT Health is an Inclusive Culture, Different Voices, Embracing Potential, Authentic Self, and Learning and Growing.

Applicants of all abilities are encouraged to apply! Need assistance with the application process or an accommodation? Contact recruiter@eastersealsPORT.com.