Channel Manager for OTAs and Booking Systems Growth - Remote

We're looking for a Channel Manager to help migrate our booking systems onto a new

platform, become the in-house expert on it once it's live, and take ownership of our OTA

channels, one of our top revenue streams.

About us and why this role exists

Sandemans Tours is the birthplace of the free walking tour. We operate tours in 12 cities

and promote tours in more than 80 others. Our operations and marketplace have grown

fast, and our current set of booking engines no longer matches how we work.

We're replacing them with a single new booking engine, with the migration running from

Q4 2026 to Q2 2027. It's the most significant systems change we've made, and it touches

every product, rate and availability rule we sell.

This role exists to make that migration a success, and to take over the day-to-day

management of our OTA channels so the team can stay focused on the transition. It

doesn't end at go-live: you'll stay on as the person who knows the new booking engine

best, maintaining and improving it, while owning and growing our OTA channels.

What you'll do

For the first few months, about two-thirds of your time goes to the migration and one-

third to our OTA channels.

Once the new booking engine is live, that settles to roughly half booking engine ownership and half OTA channels.

Booking engine migration (Q4 2026 – Q2 2027)

Audit our existing product content across the current booking engines: listings,

descriptions, rates, availability, inventory rules and media.

Map, clean and restructure that content to fit the new booking engine's data model.

Build and load products in the new system, then test them end to end, including

bookings, pricing and connections to sales channels.

Keep migration trackers up to date, flag gaps and inconsistencies early, and work

through them with our operations team and the platform provider.

Help document new processes and content standards so the setup stays clean after

go-live.

Job Description – Content Manager (Junior/Mid)

Booking engine ownership (after go-live)

Become our in-house expert on the new booking engine and the go-to person for

questions about it.

Maintain products, rates, availability and settings so the system stays accurate as our

offer evolves.

Set up new products and channels, and keep content standards consistent.

Troubleshoot issues with bookings, sync or connectivity, and work with the platform

provider to resolve them.

Spot opportunities to use the system better: new features, automations and cleaner

processes.

OTA channel management(ongoing)

Take over day-to-day management of our listings on OTAs GetYourGuide, Viator and

Freetour.com, with more channels to come.

Keep content, pricing and availability accurate and consistent across every channel.

Handle channel connectivity and mapping, including moving connections over to the

new booking engine.

Be the main point of contact for OTA account managers.

Monitor channel performance (conversion, rankings, reviews, revenue) and turn it into

improvements: better content, new listings, promotions and placement opportunities.

Over time, build the strategy to grow this revenue stream, from optimising what we

have to opening new channels.

What we're looking for

Must-haves

At least 2 years of experience in content management, e-commerce operations,

channel management or a similar role.

Fluent English and Spanish, written and spoken. Half our portfolio is in Spanish, and

you'll be the team's reference for that content.

Strong attention to detail: you notice when a price, date or description doesn't add up.

Comfortable working with structured data and spreadsheets (Excel or Google Sheets)

at volume.

Organised and autonomous, able to run several workstreams remotely and keep others

informed.

Available during European working hours.

Nice-to-haves

Experience in the travel, tours and activities or hospitality industry, or a genuine

interest in it.

Hands-on use of a booking engine, reservation system or channel manager.

Experience with OTAs or online marketplaces, from the supplier side.

Previous involvement in a system migration or data migration project.

Basic copywriting or SEO skills for product listings.

Additional European languages.

Why join us

Be there when it matters. You'll join as our most crucial systems are rebuilt, and help

shape how they work for years to come.

Real ownership, early. You'll take over one of our top revenue streams, own it, and

decide how it grows.

Learn the industry from the inside. Booking systems, distribution, pricing and OTA

partnerships: the core mechanics of travel commerce.

Room to grow. After the migration, you become the go-to expert on our booking engine

and grow into channel strategy and wider content ownership.

Remote and flexible. Work from anywhere within European timezones, with a small

team that trusts you to deliver.

Practical details and how to apply

Level: mid-level

Contract: freelance

Location: remote

Working hours: European timezone (CET ± 2h)

Languages: fluent English and Spanish (half our portfolio is in Spanish)

Rate: €15–20 per hour, depending on experience and location

Start date: as soon as possible

Reports to: Yoann, Head of Digital Marketing & Marketplace Growth

Equipment: you'll work from your own setup; we provide access to all tools and

systems.

To apply, send your CV and a few lines on why this role fits you to

join@sandemanstours.com by novemeber 4th, 2026. If you have experience with booking

systems or OTAs, tell us which ones.

Our process: a short intro call, a practical task based on real listing content, then a final

interview with Yoann. We aim to complete it within [2–3 weeks].