Chief of Staff

About Duet: Duet is on a mission to transform primary care by empowering nurse practitioners (NPs) to own and operate their practices. By providing NPs with tailored products and services within a supportive setting, Duet is building the nation’s largest network of NP-owned practices, driving better outcomes for patients and communities. Role Overview We're hiring a Chief of Staff to work directly with the CEO and leadership team. We’re looking for a high-agency, scrappy operator who wants to own meaningful work from day one and hack solutions in a very fast-moving startup. You'll spend your time on four areas: driving key external relationships forward, building repeatable content and processes using data and AI, helping the team stay organized and accountable, and picking up special projects that don’t have a clear home. What You’ll Do Stakeholder Relationships Track and advance key external relationships, including payors, prospects, and channel partners, making sure follow-ups happen and conversations don't stall Represent Duet directly in calls, emails, and meetings to move things forward without always needing the CEO in the room Own the follow-through on partnership conversations: next steps, open questions, and the ongoing relationship-building that keeps deals progressing Content, Data, and Communications Build repeatable materials for different audiences — a payor deck reads differently than a partner proposal or a team memo, and you'll know the difference Pull data from our CRM, databases, and internal analytics stack to answer questions and support key decisions Use AI tools to automate repetitive reporting tasks, clean up data outputs, and accelerate the production of analysis and summaries Support the CEO on company updates, customer communications, and external presentations Operations and Rhythm Own the weekly leadership team meeting: agenda, facilitation, and follow-through on action items Help drive our OKR process each quarter — setting, tracking, and keeping the team accountable Maintain our internal planning calendar: QBRs, offsites, all-hands Special Projects Lead time-sensitive projects that fall outside any single team's scope Research new opportunities, competitive dynamics, or strategic questions and come back with a clear point of view Support recruiting, team culture initiatives, and other priorities as we continue to grow What we’re looking for 3–5 years of experience in a high-performance environment — top tier consulting, banking, or an early stage startup (Seed through Series B) Exceptional relationship builder, knowing how to context switch and develop trust Organized and reliable — you track what you commit to and close loops without being asked AI-native in your workflow; you actively use tools like Claude or ChatGPT every day Low ego, high ownership; you're comfortable with unglamorous work Comfortable working with financial data and excel modeling without needing to rely on AI Healthtech experience is a plus, not a requirement This role is in-office in NYC. Salary range: $120-140k + equity