Cin7 Integration Specialist (Contract, Remote)

About Panda Drum

Panda Drum is the world's biggest steel tongue drum brand. Bootstrapped, profitable, ~$50M this year, growing 3x year over year. That growth runs on one engine: hiring great people faster than our competitors can, across Europe, LatAm, and Asia, fully remote, ~40 people and climbing.

About the project

We went live on Cin7 Core as our inventory and purchasing system in mid-2026. Purchasing and stock reconciliation work as intended. A first phase of integration work has been completed, and we now need an experienced specialist to:

• verify it independently

• finish what is outstanding

• keep the integrations reliable through our Q4 peak

This is a short, focused contract: remote, start - end of November, done by the end of the year. Full-time availability is not required, but you need to commit to clear hours and deadlines from day one.

Current setup

Cin7 Core sits at the centre as the reconciliation and purchasing system. Data flows into Cin7 from every source. Cin7 does not push stock levels back out to any channel or warehouse.

• Shopify – Main sales channel. Native integration, orders in. Status: Working

• Amazon (Seller Central, FBA) – Second sales channel. Native integration, orders in. Status: Order import, tax sync and order totals reported as verified. SKU/MSKU matching, FBA stock visibility and fee handling still to be confirmed. No monitoring.

• ShipHero – WMS used by our US 3PL (two sites). Stock and receipts into Cin7. Status: Quantities match in sampled checks. Full validation across all SKUs and both sites outstanding. No monitoring.

• QuickBooks Online – Accounting. Native integration, one-way from QuickBooks. Status: Connected; configuration to be verified and documented

• China fulfilment warehouse – Buffer stock and direct shipments. Internal sync into Cin7. Status: Connected; needs verification and monitoring

What you will do

1.​ Take over and verify the first phase

• Review the handover notes from the previous phase.

• Verify the Amazon and ShipHero integrations against live data, including the overnight sync, and confirm what genuinely works.

• Deliver a written gap list: what is verified, what is outstanding, and a proposed fix with estimated hours for each item.

• Check that taxes on each order come through correctly from Shopify and Amazon.

2.​ ShipHero sync

• Validate stock levels, receipts and order status across all SKUs and both warehouse sites. Fix remaining sync failures at the root cause.

• Confirm the connection stays strictly one-way into Cin7, and document the settings that keep it that way.

• Set up monitoring or a simple daily check so failures are caught the same day, not at month end.

3.​ Amazon integration

• Confirm SKU/MSKU matching, FBA stock visibility and fee handling.

• Escalate to Cin7 support where needed and own that thread until it is resolved.

• Set up the same same-day monitoring as for ShipHero.

4.​ QuickBooks Online

• Confirm the connection is one-way from QuickBooks, with no COGS, product or customer data written back.

• Document the sync settings and account mappings so Finance can verify them.

5.​ Configuration and data hygiene

• Review the Cin7 setup against how we actually operate: locations, purchase order workflow, landed cost, bundles and kits, units of measure, SKU master data.

• Clean up or flag configuration that causes manual work or reconciliation errors.

• Confirm that core reports can be produced from Cin7 without manual correction: stock on hand, in transit, on order, and sold by channel.

Deliverables and timeline

• Week 1: Access set up, handover reviewed, Amazon and ShipHero verified against live data, written gap list with fixes and hours

• Week 2: ShipHero validated across all SKUs and both sites with same-day monitoring; remaining Amazon items confirmed and monitored; QuickBooks configuration verified and documented

• Weeks 3–4: Configuration clean-up complete; integration runbook handed over (settings, mappings, what to check when something breaks, how to escalate to Cin7)

• Afterwards: Optional retainer for support through Q4 and follow-on improvements

The integrations must be verified and monitored before our peak. The timeline can flex on Amazon items that depend on Cin7 support, as long as a working alternative is in place.

Must have

• Hands-on experience integrating an inventory or ERP system for e-commerce brands. Cin7 Core (formerly DEAR Inventory) is a must; a comparable platform also counts. You should have at least two setups you can walk us through in detail.

• Experience connecting an inventory system to Amazon Seller Central/FBA and Shopify, including SKU matching, order import and FBA stock.

• Experience with a 3PL running ShipHero or a comparable WMS, including troubleshooting sync failures.

• Comfortable with APIs, webhooks, logs and SKU-by-location data reconciliation. You document root causes rather than applying workarounds.

• Clear, proactive written English. You can explain technical issues to non-technical people.

• At least 4 hours' overlap with Central European working hours.

• You do the work yourself. We contract individuals, not agencies, and the person we interview is the person who works with us.

Nice to have

• Experience with the Cin7 Core API or middleware such as Make, Zapier or Celigo.

• Working knowledge of the Cin7 Core–QuickBooks Online integration and its sync modes.

• Familiarity with bundles and kits, landed cost and multi-location inventory.

• Experience advising D2C brands in the $10–50M revenue range on ERP choices.

• Engineering background.

How we work

• We communicate mainly on Slack.

• You will have one point of contact: our Supply Chain Manager

• We value written root-cause notes over long calls.

• During the intensive phase, we expect a short written update at the end of each working day, and a heads-up as soon as any deliverable is at risk.

Hiring process

We move quickly and aim to decide within a week:

1. Fill in the application form

2. 30-minute video interview

3. Short test task

4. Final Interview

5. Offer

We get back to you within 2 business days after each stage.