Claims & Billing Assistant

🌟 We're Hiring: Claims & Billing Assistant

📍 Location: United Arab Emirates (Remote)

🕒 Employment Type: Part-Time

💼 Experience Level: Mid-Level to Senior

🌐 Work Arrangement: Fully Remote

About Us

We are a globally focused organization committed to maintaining accurate, efficient, and reliable financial and administrative operations. Our teams combine claims coordination, billing administration, documentation, and data management to support timely processing and strong customer service. We value accuracy, confidentiality, accountability, collaboration, and continuous improvement.

The Role

We are seeking an organized and detail-oriented Claims & Billing Assistant to support claims processing, invoicing, payment tracking, and related administrative activities. The successful candidate will work closely with finance, operations, customers, and external stakeholders to ensure claims and billing records are accurate, complete, and processed efficiently.

Key Responsibilities

• Process and maintain accurate claims, invoices, billing records, and supporting documents.
• Review claims and billing information for completeness and accuracy.
• Verify invoices, receipts, service records, and supporting documentation.
• Assist with submitting, tracking, and following up on claims and billing requests.
• Maintain accurate records of claim status, invoices, payments, adjustments, and outstanding balances.
• Coordinate with finance, operations, customer service, suppliers, insurers, and other stakeholders.
• Investigate discrepancies between claims, invoices, payments, and account records.
• Follow up on missing documentation, approvals, payments, and unresolved claims.
• Assist with account reconciliations and identify unusual or outstanding transactions.
• Prepare billing summaries, claims reports, aging reports, and administrative updates.
• Update ERP, accounting, CRM, billing, or claims-management systems accurately.
• Support month-end billing, reconciliation, and reporting activities.
• Maintain organized and confidential financial and customer documentation.
• Monitor outstanding claims and billing items and escalate delays when necessary.
• Identify recurring issues and contribute to improvements in claims and billing processes.
• Provide timely responses to internal and external queries regarding billing and claims status.

Requirements

• 3+ years of professional experience in claims administration, billing, accounts receivable, finance administration, insurance operations, or a related field preferred.
• Bachelor’s degree or equivalent qualification in Finance, Accounting, Business Administration, or a related discipline preferred.
• Good understanding of invoicing, claims processing, payment tracking, and reconciliation procedures.
• Strong numerical, analytical, and data-entry skills with excellent attention to detail.
• Experience using accounting, ERP, CRM, billing, or claims-management systems.
• Strong organization and time-management skills with the ability to manage multiple priorities.
• Ability to identify discrepancies and follow issues through to resolution.
• Strong written and verbal English communication skills.
• Professional and confidential approach when handling financial and customer information.
• Ability to work independently and collaborate effectively with international teams.
• Comfortable working in a fully remote environment.
• Professional certifications are not required unless specifically relevant.

What We Offer

• Flexible part-time work in a fully remote environment.
• Competitive compensation aligned with experience and responsibilities.
• Opportunity to support international claims, billing, and financial administration.
• Exposure to modern financial, billing, CRM, and operational systems.
• Professional growth through hands-on claims and billing responsibilities.
• Collaborative international environment focused on accuracy, efficiency, customer service, and continuous improvement.