Claims & Billing Assistant

🌟 We're Hiring: Claims & Billing Assistant

📍 Location: United Arab Emirates (Remote)

🕒 Employment Type: Part-Time

💼 Experience Level: Mid-Level to Senior

🌐 Work Arrangement: Fully Remote

About Us

We are a globally focused organization committed to providing reliable financial administration and business support across different industries. Our work combines accurate financial recordkeeping, efficient billing processes, and responsive administrative coordination to support smooth operations and strong client relationships.

We value integrity, accountability, accuracy, and collaboration. Our team is dedicated to maintaining professional service standards, protecting confidential information, and continuously improving operational efficiency.

The Role

We are seeking a detail-oriented and dependable Claims & Billing Assistant to support claims administration, invoice processing, payment tracking, and financial documentation. The ideal candidate will be comfortable reviewing billing information, maintaining accurate records, coordinating with relevant stakeholders, and following established procedures.

This part-time remote opportunity is suited to someone with good numerical skills, strong organizational abilities, and a proactive approach to resolving routine administrative and billing enquiries.

Key Responsibilities

• Assist with preparing, reviewing, and processing claims, invoices, billing statements, and supporting documentation.
• Verify claim forms, service details, payment information, and billing records for completeness and accuracy.
• Maintain organized records of submitted claims, invoices, payment statuses, and outstanding balances.
• Coordinate with customers, service providers, insurers, and internal departments to obtain missing information and clarify discrepancies.
• Monitor claim progress, billing enquiries, pending approvals, and outstanding documentation.
• Support accounts receivable activities, payment tracking, and routine billing reconciliations.
• Investigate basic billing discrepancies and escalate complex or unresolved issues to the appropriate team.
• Prepare routine reports and update financial databases, spreadsheets, and administrative records.
• Handle sensitive customer and financial information with appropriate confidentiality.
• Follow internal procedures and applicable documentation requirements to support accurate and timely processing.

Requirements

• Minimum 3+ years of relevant professional experience in claims administration, billing, insurance support, accounts administration, or financial operations preferred.
• Bachelor's degree or equivalent qualification preferred.
• Good numerical, analytical, and organizational skills with strong attention to detail.
• Clear written and verbal communication skills and a professional customer-service approach.
• Familiarity with invoice processing, claims documentation, payment records, or accounts administration.
• Comfortable using spreadsheets, accounting software, databases, and standard office applications.
• Ability to manage multiple tasks, meet deadlines, and work independently in a remote environment.
• Professional certifications are advantageous but not mandatory.

What We Offer

• Flexible part-time working arrangements.
• Fully remote work opportunity within the UAE-based recruitment arrangement.
• Exposure to claims processing, billing administration, and financial operations.
• A collaborative and supportive professional environment.
• Opportunities to strengthen financial administration, documentation, and coordination skills.
• The opportunity to contribute to an organization that values accuracy, integrity, efficiency, and service excellence.