Client Account Manager — Influencer & Digital Marketing

This is a remote position.

If you’re a high-performing account manager who has owned brand relationships, keeps creative and technical teams on track, and spots growth opportunities before the client asks — and you want a night-shift role with a growing US-based creator-commerce marketing platform for alcohol and beverage brands that values strategic impact over simple task completion — keep reading.

This isn’t a role for a “quota-driven sales rep” or an “internal coordinator” who never faces the client.

This is a focused, outcome-driven position where you’ll own the brand relationships end to end, make sure every promised deliverable lands on time, and help the business keep and grow its clients as it scales.

Why This Is a Dream Job

You’ll be working directly with the leadership of a fast-growing US marketing platform that connects paid media and creator content to measurable retail and online purchases, who:

• Champions Innovation: Runs a modern, AI-enabled team that uses Notion, Slack and Claude, and wants you to use AI to scale recaps, trackers and reporting as the client list grows.
  
• Values Your Growth: Gives you access to an AI-enabled operator community and a dedicated Success Manager (CSM) for coaching and support.
  
• Respects Your Expertise: Wants someone to take real ownership of their accounts, working directly with the President rather than following a micromanaged task list.
  
• Builds Stability: Already works with Filipino professionals in creator pipeline and partnerships roles and is looking for a long-term team extension.
  
• Puts You at the Centre: Creator management, operations and development all run through your deliverables, so your work is visible across the whole business.
  

You’ll get career transformation, direct leadership visibility, and the freedom to own a growing book of brand clients, without being stuck as a “status-update relay.”

What You’ll Be Owning

This is a core client ownership role covering brand relationships, cross-team delivery, campaign oversight and account growth. You aren’t just answering client emails; you’re the person brands rely on, the one who keeps internal teams accountable, and the one who notices when an account could do more or is at risk.

You’ll take the lead on:

• Account Handover & Ownership: Taking over as primary contact for your assigned brands in your first 30 days, and building a Notion page for each one covering contacts, active programmes, deliverables, deadlines and open issues.
  
• Check-ins & Proactive Updates: Running regular check-ins with every brand and sending a written recap after each call, so no client ever has to chase for status.
  
• Cross-Team Delivery: Making sure every client deliverable across creator management, operations and development has an owner and a due date in Notion, sending a weekly internal status note, and flagging slipping items before they’re due.
  
• Campaign & Creator Oversight: Monitoring campaign progress and creator activations for each brand, and delivering client reports on an agreed schedule.
  
• Account Growth & Retention: Bringing leadership written recommendations to expand relationships, add services or reduce churn risk, based on what you see in check-ins and results.
  
• Scalable Reporting with AI: Building and documenting a simple, AI-assisted recap and reporting routine that keeps working as new customers come on.
  

Requirements

This Role Is a Great Fit If You:

• Are a Proven Client Owner: You have 3 to 5 years in client or account management and have been the main point of contact for brand clients at an agency or platform. You can name the accounts, the check-in cadence and what you delivered. Internal-only coordination does not qualify.
  
• Know Marketing Delivery: You understand social media, influencer marketing and campaign performance well enough to monitor progress, coordinate creator activations and explain results to a brand. Paid media expertise is not required.
  
• Are Not a Sales Quota Profile: Your account management experience involves marketing delivery, not quota-driven sales or BPO book management.
  
• Keep Teams Aligned: You own deliverables and deadlines and keep creative, ops and technical teams accountable without a manager chasing them.
  
• Run on Trackers: Every commitment made on a call ends up in Notion (or a similar tool) with an owner and a date, and you follow up until it’s closed.
  
• Are an AI-Adaptive Operator: You use AI tools to speed up recaps, reports and follow-ups.
  
• Are High-Accountability: You don’t need to be chased for updates. You tell clients about problems before they find them, with a plan attached, and you own your mistakes as much as your wins.
  
• Communicate with Confidence: You write and speak excellent English and lead client calls with ease.
  
• Can Commit to the Night Shift: You can reliably work 10:00 PM – 4:00 AM PHT, Monday to Friday, with no other commitments that overlap these hours.
  

Genuine differentiators (not requirements): Experience managing several US brand accounts at an agency; Notion, Slack, Meta Ads Manager / Business Suite (monitoring level), Claude or ChatGPT; and experience with alcohol, beverage, CPG or DTC brands.

What Success Looks Like

After 60–90 Days:

• You’re the Go-To Contact: Brands treat you as their main point of contact, and leadership is no longer pulled into day-to-day client follow-up.
  
• Nothing Falls Through the Cracks: Every deliverable is tracked in Notion with an owner and due date, and a weekly status note keeps creator, ops and development teams aligned.
  
• Clients Are Always Informed: Check-ins run on cadence with same-day written recaps, and client reports go out on schedule.
  
• Growth Is on the Table: You’ve raised at least two written recommendations to expand an account, add a service or reduce churn risk.
  
• Trust Is Earned: Your AI-assisted reporting routine is documented and ready to scale, and leadership relies on you to run the accounts without close supervision.
  

Final Word

If you’ve ever thought:

“I’m great with clients, I keep every team on track, and I love influencer and campaign work. I just want a growing company that gives me real ownership of the accounts and values my judgement.” This is that role.

Let’s build long-term success — together.