Client Acquisition and Retention Specialist Intern

Partially Remote

Knowledge of sales, client management, and business development concepts.
Strong verbal and written communication skills.
Strong communication and relationship building skills.
Ability to build and maintain professional relationships.
Ability to stay organized and track leads, meetings, and follow ups consistently.
Ability to handle rejection professionally and maintain strong client relationships over time.

The Client Acquisition and Retention Specialist Intern is responsible for generating new business, maintaining strong client relationships, and supporting long term client retention for Internera and its partner businesses. This role focuses on lead generation, outreach, follow up, meeting coordination, onboarding support, client communication, and identifying opportunities for growth and retention.

Duties:
Generate and research potential client leads
Conduct outreach through phone, email, social media, and networking
Follow up consistently with leads and prospects
Schedule and coordinate meetings with potential clients
Maintain organized lead and client tracking systems
Support onboarding and transition of new clients
Conduct regular client check ins and follow up communication
Identify client concerns early and help improve retention
Collaborate with internal teams to improve client experience
Assist in identifying upsell and growth opportunities

Compensation Structure:
$15 per hour starting wage
$100 bonus when client signs and makes first payment
$200 bonus when client reaches 6 months active and paying
$300 bonus when client reaches 12 months active and paying
Bonuses are only paid if the client remains active and the employee is still employed at the time of payout

This role may require local travel for meetings, networking, and client visits. Candidates must be comfortable communicating face to face with clients and spending extended periods using a computer or phone.

Equal Employment Opportunity Statement:

UW-Madison is an Equal Employment, Equal Access Employer committed to increasing the diversity of our workforce.

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background-people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: diversity.wisc.edu

Accommodation Statement:

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/