Client Advisor (Jakarta)

Client Advisor (Jakarta) About Luxehouze Luxehouze is a fast-growing omnichannel luxury marketplace operating across Indonesia and Singapore, serving high-value customers in watches, fashion, and beauty. We operate in an environment where trust, speed and excellence matter, and where outcomes matter more than activity. We are looking for a Client Advisor, who takes responsibility naturally, thinks in outcomes and wants to build, improve, and scale — not just “execute tasks.” What Will Be Challenging Please read this carefully - it’s here to help you self-select. - Expectations are high and visible - Problems may be ambiguous and fast-moving - Priorities can change as the business scales - Feedback is direct and frequent - Performance is measured by results, not intentions - If you require rigid structure, narrow scope, or close supervision to perform well, this environment may not be a good fit. Responsibilities: Deliver against revenue targets and all key performance metrics. Well-versed about the brands and sharing the knowledge with valued clients. Providing excellent service to clients in line with the brand's rules. Initiating connections and building relationships with both existing and new clients. Managing and preserving clients information and preferences. Continuously boosting sales to meet monthly targets. Monitor sales flow, stock, and shipment. Stand by for inquiries and ensure effective follow-ups to drive conversion. Requirement & Qualifications: Target oriented, high integrity and trustworthy Effective in persuasive communication Energetic and outgoing interpersonal Good notion in verbal and written English and Bahasa Indonesia Passionate about delivering exceptional customer service Self-motivated with a proactive approach to follow up Having experience in luxury brand is a plus. Time management skill Department Sales Locations Indonesia Remote status Hybrid About Luxehouze At Luxehouze , we believe that values encompass a collection of positive elements that shape our beliefs. We prioritize the well-being of our employees at all levels, acknowledging and appreciating their professional and personal aspirations. Our focus is on teamwork, integrity, and performance, cultivating an environment that reinforces our core values. We are committed to bringing people together and ensuring that everyone is aligned toward a common objective. We encourage a culture of feedback, where giving and receiving input is valued and fostered. Each team member at Luxehouze takes ownership of their tasks, actively contributing to the realization of ideas. It is an amazing place to work, where we not only learn and forge new friendships but also provide a competitive culture and benefits to support our talented workforce. Join us at Luxehouze, where you can experience a fun workplace with a hybrid working arrangement. We offer a Laptop Ownership Program to our employees and provide 16 days of annual leave without deducting from your annual leave balance for collective leaves. Moreover, we promote opportunities for learning and growth through training and development initiatives. To add excitement to the work environment, we organize interesting employee activities and programs. Explore our current job openings below and become a part of our success story as LuxeSquad! Founded in 2021 Coworkers 250+