Client Growth Manager
Location: Cape Town, South Africa
Working model: Fully remote
Reports to: Founder & CEO
Compensation: Competitive salary + commission
About NSPYRE
NSPYRE is a boutique digital marketing agency, specialising in Paid Media and SEO.
We're looking for a commercially driven Client Growth Manager to build and own NSPYRE's new-business engine. This is a hands-on role for someone who knows how to create opportunities, build relationships and close meaningful business. You won't be handed a pipeline. You'll build it.
What you'll do
New Business & Sales
- Own NSPYRE's new business pipeline from prospecting through to close.
- Build your own pipeline through cold calling, personalised outreach, LinkedIn, networking, referrals, partnerships and RFPs/tenders.
- Identify and target high-value prospective clients across South Africa and selected international markets.
- Build relationships with founders, CEOs, CMOs, Marketing Directors, eCommerce and Digital leaders.
- Lead discovery, qualification, opportunity development, proposals, commercial negotiations and follow-up.
- Work with management and the wider team to develop strategy and solutions for qualified opportunities.
- Coordinate proposals and pitches, with the Client Lead leading the strategic presentation.
- Maintain a structured nurture pipeline for prospects who aren't ready to buy immediately.
- Generate the majority of your own opportunities. This is not an inbound lead management role.
Build the Growth Engine
- You'll build the processes, systems and partnerships that make NSPYRE's growth repeatable, but revenue generation comes first.
- Build and continuously improve NSPYRE's sales process and pipeline.
- Develop our ideal client profile, target markets and prospecting strategy.
- Establish effective outbound, referral, partnership and networking strategies.
- Own and maintain NSPYRE's CRM and pipeline management processes.
- Track pipeline, opportunities, forecasts, conversion and commercial performance.
- Identify what's working, what's not and continuously improve the approach.
- Become a visible commercial ambassador for NSPYRE through networking, LinkedIn and relevant industry activity.
What we're looking for
- We're looking for someone who is:
- Proven ability to personally generate and close new business.
- Comfortable building a pipeline from scratch rather than relying on inbound leads.
- Comfortable with cold calling, outbound prospecting and persistent follow-up.
- Confident selling to founders, CEOs, CMOs and senior marketing decision-makers.
- Strong relationship builder and natural networker.
- Commercially driven and motivated by winning business.
- Strategic enough to understand a client's business challenge and connect it to the right solution.
- Self-sufficient and comfortable taking ownership without constant direction.
- Confident representing a brand publicly and building its profile.
You don't need to be a digital marketing specialist, but you do need enough understanding of Paid Media, SEO and digital marketing to have credible commercial conversations with prospective clients.
Experience
We're more interested in what you've actually won than how many years you've been doing it.
You should be able to demonstrate a track record of generating and closing new business, building commercial relationships and selling services to senior decision-makers.
Experience in digital marketing, media, technology, professional services or another consultative sales environment would be advantageous, but proven commercial ability matters more than a specific number of years' experience.
How success is measured
Success in this role will ultimately be measured by:
- New clients won
- New business revenue generated
- Quality and value of the pipeline
- Conversion of opportunities into clients
- Quality and value of new opportunities generated
- Development of a repeatable new business process
The opportunity
We're looking for someone who wants to build something, win business and play a major role in NSPYRE's growth.
If you're naturally commercial, love meeting people, aren't afraid to pick up the phone and genuinely enjoy winning new business, we'd like to hear from you.