Client Principal

About the gig

The Client Principal is a full-time, hybrid role based in Sydney. This role is responsible for owning key client relationships, understanding their strategic priorities, and shaping solution roadmaps that align intelia’s services with business goals.

The Client Principal is expected to identify new opportunities with new customer logo's and generating new business within existing accounts, supporting proposals and bids, and contributing to thought leadership and best practices that enhance intelia’s market position.

What you will bring

• New business development and new logo generation in this externally customer facing role.
• Client relationship management and sales strategy, acknowledged by management, peers, and client feedback.
• A thought leader in customer growth, able to influence industry trends and shape intelia's go-to-market offerings. This includes presenting at industry events, publishing thought leadership, and leading client-focused communities within intelia.
• Deep understanding of business strategy, financial drivers, and how intelia’s solutions create measurable value for clients. Able to translate complex business needs into actionable sales strategies and ROI.
• Exceptional ability to build, nurture, and expand long-term client relationships, acting as a trusted advisor and ensuring client satisfaction and loyalty.
• Skilled at navigating complex client organizations and identifying growth opportunities.
• Commands respect and attention when presenting to senior client stakeholders.
• Communicates with confidence, and persuasive influence to drive sales outcomes.
• Expertly facilitates client workshops and discussions, bringing together diverse perspectives and driving consensus on growth strategies.
• Strong collaborator, able to bridge sales, delivery, and business teams. attention when presenting.

What makes you successful

• Proven experience in client leadership or account management within technology consulting, professional services, or a similar environment.
• Strong background in technology solution delivery, including familiarity with modern architectures, cloud platforms, and digital transformation initiatives.
• Demonstrated ability to understand business strategy, translate requirements into delivery roadmaps, and manage multi-disciplinary teams to successful outcomes.
• Excellent stakeholder management, negotiation, and communication skills, with the ability to engage senior business and technology leaders.
• Experience in commercial management, including budgeting, forecasting, contracts, and ensuring profitable, value-driven engagements.
• Analytical and problem-solving skills, with a focus on measurable results such as speed to market, cost reduction, and improved customer experience.
• Bachelor’s degree in business, technology, or a related field; equivalent experience will be considered.
• Experience in sectors undergoing significant digital transformation (e.g., financial services, utilities, government) is advantageous.
• Commitment to sustainable technology and business practices, and to fostering an inclusive, collaborative working culture.

What you will bring

• Client relationship management and sales strategy, acknowledged by management, peers, and client feedback.
• A thought leader in customer growth, able to influence industry trends and shape intelia's go-to-market offerings. This includes presenting at industry events, publishing thought leadership, and leading client-focused communities within intelia.
• Deep understanding of business strategy, financial drivers, and how intelia’s solutions create measurable value for clients.
• Able to translate complex business needs into actionable sales strategies and ROI.
• Exceptional ability to build, nurture, and expand long-term client relationships, acting as a trusted advisor and ensuring client satisfaction and loyalty.
• Skilled at navigating complex client organizations and identifying growth opportunities.
• Commands respect and attention when presenting to senior client stakeholders.
• Communicates with confidence, and persuasive influence to drive sales outcomes.
• Expertly facilitates client workshops and discussions, bringing together diverse perspectives and driving consensus on growth strategies.
• Strong collaborator, able to bridge sales, delivery, and business teams. attention when presenting.

What makes you successful

• Proven experience in client leadership or account management within technology consulting, professional services, or a similar environment.
• Strong background in technology solution delivery, including familiarity with modern architectures, cloud platforms, and digital transformation initiatives.
• Demonstrated ability to understand business strategy, translate requirements into delivery roadmaps, and manage multi-disciplinary teams to successful outcomes.
• Excellent stakeholder management, negotiation, and communication skills, with the ability to engage senior business and technology leaders.
• Experience in commercial management, including budgeting, forecasting, contracts, and ensuring profitable, value-driven engagements.
• Analytical and problem-solving skills, with a focus on measurable results such as speed to market, cost reduction, and improved customer experience.
• Bachelor’s degree in business, technology, or a related field; equivalent experience will be considered.
• Experience in sectors undergoing significant digital transformation (e.g., financial services, utilities, government) is advantageous.
• Commitment to sustainable technology and business practices, and to fostering an inclusive, collaborative working culture.

Why You Should Join intelia:

• Real Impact: Work with customers and make a difference.
• Continuous Growth: Get certified and expand your knowledge across an innovative and powerful tech stack.
• Great People: Great Place to Work ranked 5th on the Best Workplaces in Technology List in 2026, collaborative, dynamic, and passionate team environment.
• Unique Benefits: Learning events, social activities, monthly in-office catered lunch, bespoke rewards/recognition and wellbeing program with an experienced personal trainer.

Join a team that values real impact, continuous learning, and great people!

Applicants must have full working rights to be considered.