Client Processing Executive

About Us

Craven Street Wealth is an award winning Chartered financial planning and wealth management firm, helping individuals, families and businesses make confident financial decisions.

We combine expert advice with a personal approach, building long-term relationships that help our clients achieve their goals. With offices across London and the South of England, our teams work collaboratively to deliver outstanding service and tailored financial planning solutions.

As part of Quanta Group, we're backed by the strength of a wider financial services group that includes Wealthtime and Copia Capital. While each business operates independently, we share a commitment to delivering excellent client outcomes, supporting our people to grow and creating an environment where everyone can thrive.

We know that our success comes from our people. That's why we're committed to creating a supportive, collaborative culture where everyone can develop their skills, contribute ideas and build a rewarding career.

About The Role

To promote the company’s services in a professional and FCA compliant manner by working in collaboration with Financial Advisers and other colleagues to successfully execute originated transactions under supervision, within scope of the business plan, and in line with the business objectives and values.

The role holder will work within the delegation provided by advisers responsible for the transaction.

Key Responsibilities

• Execute processing transactions within scope in a timely and accurate manner under the direction and supervision of the Adviser or Transaction Reporting Manager
• To maintain up to date records and a minimal error rate.
• Ensure IO (Intelligent Office) database is kept up to date to assist in production of Management Information Reporting
• Collaborate with Client Processing Team leader and Client Processing Manager to improve systems and procedures
• Maintain relationships with financial institutions
• Maintain processes for effective portfolio monitoring and follow-up of existing transactions
• To support the business in ensuring business continuity in role
• Contribute to development and implementation of best practice within the business
• Ensure relevant parties are kept up to date with progress of applications for transactions
• To ensure transfers and new business applications are completed within an agreed timeframe
• Engage in positive attitude that promotes a robust risk management approach
• Report any errors, omissions, breaches, complaints, and FC/AML to the relevant stakeholders
• Comply with the principles of Treating Customers Fairly and Consumer Duty principles
  
  

This isn't an exhaustive list and responsibilities may evolve over time to meet the needs of the business.

About You

Specialist Skills, Qualifications and Experience:

• Relevant professional experience in a financial institution
• Previous experience in a related role using IO will be advantageous
• Understanding of the Financial Planning process and products.
• Able to work within defined business processes
• Ability to achieve agreed outcomes without supervision.
• Ability to work independently or in a team
• Prioritise and plan own workload. Detailed and accurate
• Organisational, prioritisation and time management skills. Excellent IT skill.
• Good analytical skills essential and financial modelling skills desirable
• Good problem-solving skills and an ability to think creatively about transaction and risk mitigation
  
  

Skills And Knowledge

• Understanding of the Financial Planning process and products. Able to work within defined business processes
• Ability to achieve agreed outcomes without supervision. Ability to work independently or in a team
• Prioritise and plan own workload. Detailed and accurate
• Organisational, prioritisation and time management skills. Excellent IT skills
• Good analytical skills essential and financial modelling skills desirable
• Good problem-solving skills and an ability to think creatively about transaction and risk mitigation
  
  

We recognise that great candidates come from a variety of backgrounds and experiences. If you're excited by the opportunity but don't meet every requirement, we'd still love to hear from you.

Rewards & Benefits

At Craven Street Wealth, we believe in supporting our people both professionally and personally. In return for your contribution, you'll have access to a range of benefits including:

• Competitive salary.
• Hybrid working, with time split between home and office.
• Discretionary annual bonus.
• 34 days holiday per calendar year, including bank holidays, with the option to purchase up to five additional days per year.
• Supported and encouraged professional development.
• Contributory pension scheme
• Medical cashback plan, helping cover the cost of everyday healthcare expenses such as dental treatment, eye care and physiotherapy.
• Occupational sick pay scheme.
• Group income protection scheme.
• Life assurance scheme
• Cycle to Work scheme.
• Up to 10 hours of volunteering leave each year.
• Opportunities for internal progression within Craven Street Wealth and across the wider Quanta Group.
• A collaborative and supportive culture where colleagues are encouraged to grow, contribute and succeed.
  
  

Craven Street Wealth is an equal opportunities employer and we're committed to creating an inclusive workplace where everyone feels valued, respected and able to be themselves.

We recognise that people work in different ways and bring different experiences, perspectives and ideas. We believe these differences make us stronger and help us deliver better outcomes for our clients and colleagues.

We welcome applications from everyone, regardless of background, beliefs, culture, gender identity, ethnicity, sexual orientation, disability or long-term health condition.

If you require any reasonable adjustments during the recruitment process, please let us know and we'll do our best to support you.