Client Support Business Partner
- Hiring from
- Australia
- Work type
- Hybrid
- Posted
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Client Support Business Partner – Foodbuy | Compass Group Australia
Brisbane office based, 38 Southgate Avenue, Cannon Hill, 4170
- Reporting to the National Client Support Manager
- Location flexible across our office network: Brisbane, Sydney or Melbourne
- Hybrid working model (2 days working from home & 3 days working in the office)
Compass Group is listed on the London Stock Exchange (Top 20) and is the global market leader in providing food and a range of support services to customers in the workplace, schools and colleges, hospitals, at leisure and in remote environments. We operate in over 50 countries, employ over 600,000 people, and are a recognised top 10 employer worldwide. In Australia, Compass Group Australia (CGA) generates $2.0Bn revenue per annum, servicing over 350 clients across over 700 sites, with 16,000 employees.
Join a global leader that feeds innovation, drives hospitality, and powers possibility!
About the Role
In this role, you will be the key relationship lead for a portfolio of Compass Group sectors, working closely with operational stakeholders, procurement teams, and clients to deliver exceptional service, maximise value, and strengthen long-term partnerships. If you're looking for a role that combines relationship management, commercial strategy, stakeholder engagement, and business growth, we'd love to hear from you.
Key Responsibilities:
- Leading and managing strategic client relationships across assigned sectors
- Facilitating regular stakeholder engagement meetings and presenting insights, performance updates, and improvement opportunities
- Working with procurement and client services teams to identify and implement savings initiatives and service enhancements
- Supporting sector growth through relationship development, innovation, and account retention strategies
- Monitoring client satisfaction, performance metrics, and operational outcomes
- Acting as an escalation point for client concerns and driving effective resolutions
- Partnering with internal teams to maximise compliance, supplier performance, and overall business value
About You
You are a relationship-driven professional with strong commercial acumen and a passion for delivering outstanding client outcomes. You enjoy working collaboratively, influencing stakeholders, and identifying opportunities that create value.
To be successful, you will bring:
- Experience in account management, client relationship management, business development, or commercial management
- Strong stakeholder engagement and communication skills
- The ability to analyse data and translate insights into meaningful business actions
- Experience managing multiple priorities in a fast-paced environment
- Strong problem-solving, influencing, and relationship-building capabilities
- A customer-focused mindset with a continuous improvement approach
- Advanced Microsoft Office skills, particularly Excel and PowerPoint
If you're ready to take the next step in your designer career and contribute to something bigger, we want to hear from you! For any questions, doubts, or for a confidential chat, please reach out to us at talisson@compass-group.com.au or peterbutler@foodbuy.com.au
We are committed to ensuring a recruitment process that is fair, inclusive, and accessible to all. If you require any adjustments or alternative methods of communication during the process, please let us know—our team will support you in the way that works best for you.