Clinical Nutritionist

クライアントコーディネーション担当

Part-Time | Remote | Japan

Company: MantraCare

Location: Japan

Work Mode: Fully Remote

Employment Type: Part-Time

About MantraCare

MantraCare is a global healthcare and employee wellness company providing Employee Assistance Programs (EAP), mental health support, and corporate wellness solutions to organizations and employees worldwide.

About the Role

We are looking for a Part-Time Client Coordination Associate based in Japan to support client communication, onboarding, follow-ups, and coordination with internal teams.

The ideal candidate should be professional, organized, and comfortable communicating with clients and international teams.

Key Responsibilities

• Communicate with clients through email, calls, and online meetings.
• Support the onboarding process for new clients and users.
• Coordinate client requirements with internal teams.
• Follow up on pending information, documents, and action items.
• Maintain accurate client and onboarding records.
• Handle client queries and ensure timely communication.
• Coordinate schedules across different time zones.
• Build and maintain professional relationships with clients.
• Support day-to-day coordination between clients and the MantraCare team.

Requirements

• Based in Japan.
• Good English communication skills, both written and verbal.
• Japanese language proficiency is preferred.
• Strong interpersonal and coordination skills.
• Professional and polite communication style.
• Good organizational and follow-up skills.
• Comfortable working independently in a remote environment.
• Experience in customer support, client coordination, onboarding, or similar roles is a plus.

What We Offer

• Fully Remote work
• Part-Time opportunity
• Flexible working environment
• Opportunity to work with an international team
• Exposure to global clients
• Professional learning and growth opportunities

How to Apply

Interested candidates can share their CV with:

Gulfan – HR, MantraCare

• Email: gulfan@mantra.care