Cloud Support Engineer

Cloud Support Engineer | VMware | OpenStack | Windows Server | Linux | PowerShell | Outside IR35

📍 Mostly Remote (Once a month onsite travel to Manchester)

⌛ Contract – Until 31st March 2027

💷 Up to £550 (Outside IR35)

We're partnering with an established UK technology organisation specialising in cloud infrastructure and managed services, looking for experienced Cloud Support Engineers to support their existing infrastructure during a large-scale cloud migration programme.

Working alongside an experienced engineering team, you'll be responsible for the day-to-day management, maintenance and support of customer environments running on a VMware-based cloud platform as well as focusing on migrating workloads onto a new OpenStack platform.

As a Cloud Support Engineer, you will:

• Provide day-to-day support and management of customer infrastructure across a VMware-based cloud environment

• Manage and maintain Windows Server environments, including Windows Server 2012+

• Support and troubleshoot Microsoft Exchange, IIS, Active Directory and Office 365

• Use PowerShell scripting to automate and assist with the management of customer environments

• Maintain VMware-based virtualisation solutions, supporting virtual machines and infrastructure services

• Manage and maintain Veeam backup solutions, ensuring backup processes remain reliable

• Support and maintain Linux-based environments using shell commands and scripting

• Troubleshoot infrastructure issues, ensuring customer environments remain stable and operational

• Work alongside internal engineering teams supporting a wider VMware-to-OpenStack migration programme

We're looking for a Cloud Support Engineer with:

• Proven commercial experience in VMware infrastructure support or cloud infrastructure engineering

• Strong working knowledge of Windows Server 2012+ and associated Microsoft technologies

• Experience supporting Microsoft Exchange, IIS, Active Directory and Office 365

• Practical experience using PowerShell scripting for infrastructure management and automation

• Familiarity with managing and maintaining VMware-based virtualisation environments

• Experience managing and maintaining Veeam backup solutions

• Working knowledge of Linux-based environments, including shell commands and scripting

• Experience supporting customer-facing cloud or managed service environments

• The ability to work independently, troubleshoot technical issues and hit the ground running

• Experience within a Managed Service Provider (MSP) environment would be advantageous.