Cold Caller And Appointment Setter

Company Description - Ninja Virtual Solutions is a team of skilled, dependable professionals dedicated to helping businesses grow through high-quality virtual support services. The organization operates behind the scenes so clients can focus on their core operations while receiving reliable assistance. Ninja Virtual Solutions emphasizes integrity and excellence in every client interaction, aiming to build long-term, trust-based partnerships. Team members are purpose-driven and supported in delivering meaningful work that helps clients succeed.

Role Description - The Cold Caller and Appointment Setter is a full-time remote role responsible for generating and qualifying leads, conducting outbound calls, and scheduling appointments for clients. Day-to-day tasks include making high-volume calls, following scripts and call frameworks, handling basic questions, and documenting call outcomes in CRM or tracking tools. The role also involves following up with prospects, confirming appointments, and coordinating with internal teams or client contacts to ensure accurate scheduling. The successful candidate will maintain professional, respectful communication, meet productivity and conversion targets, and participate in regular check-ins or training to improve performance.

Qualifications

• Strong verbal communication, active listening, and clear articulation skills, with the ability to build rapport quickly over the phone.
• Experience with outbound calling, lead generation, and appointment setting, ideally in sales, customer service, or telemarketing environments.
• Proficiency with CRM systems or lead-tracking tools, basic computer skills, and comfort working with call scripts and digital workflows.
• Ability to manage time effectively, handle high call volumes, and stay organized while working independently in a remote setup.
• Resilience in handling rejection, goal-oriented mindset, and commitment to meeting or exceeding call and appointment targets.
• Reliable internet connection, quiet workspace suitable for professional calls, and willingness to work aligned with client time zones as needed.
• Prior experience in virtual assistance or remote roles is beneficial; a background in business development or sales support is a plus.
• High school diploma or equivalent required; further education or relevant certifications in sales or customer service are advantageous.