Community & Content Analyst

Job title: Community & Content Analyst | Remote Contractor | Argentina

About Hauler Hero

Hauler Hero is building the operating system for residential and commercial waste haulers across the United States. Our platform brings dispatch, routing, billing, payments, customer management, reporting, and driver operations into one modern system.

We are looking for a strong English writer and community builder to own Hauler Hero’s written brand voice and online community of waste-hauling professionals.

The role

You will write the words behind our marketing: social posts, newsletters, blog articles, customer stories, website copy, and landing pages. You will also manage our Facebook community, start relevant conversations, engage members, identify leads and product feedback, and turn community insight into stronger content.

This is not a generic content-writing role. You will help define how Hauler Hero sounds, create a consistent voice across channels, and make a technical, operational industry understandable and engaging.

What you’ll own

• Create English-language social content, newsletters, blog articles, website copy, landing pages, customer stories, and case studies.
• Own the day-to-day management of Hauler Hero’s Facebook community for waste-hauling professionals.
• Start conversations, respond thoughtfully, and identify community questions, customer insights, leads, and product feedback.
• Build and maintain Hauler Hero’s brand voice and messaging guidelines.
• Plan and maintain a monthly content calendar with the Multimedia Designer.
• Collaborate with Sales and Customer Success to turn customer insight into useful content.
• Organize content, source materials, and publishing workflows in Notion and shared tools.
• Use AI writing tools thoughtfully: improve their output rather than publishing generic content.

What we’re looking for

• 2–5 years of experience in copywriting, content marketing, community management, or social media for a brand or agency.
• Excellent written English: clear, natural, persuasive, and with a strong sense of tone.
• Strong spoken English and confidence working with U.S.-based teammates and customers.
• Experience managing an online community, Facebook group, or social channels.
• A portfolio with writing samples across social, blog/long-form, and email/newsletter content.
• Ability to learn a technical or operational industry quickly and explain it in plain language.
• Strong organization and the ability to keep a content calendar on track.
• Based in Argentina, with reliable internet and availability during core U.S. business hours.

Nice to have

• B2B SaaS, logistics, transportation, field services, or business-owner audience experience.
• Experience developing a brand voice or messaging guide.
• SEO writing experience.
• Experience interviewing customers and writing case studies.
• Familiarity with Notion, HubSpot, Google Workspace, and social scheduling tools.

Compensation and work style

• Remote contractor role, based in Argentina.
• Full-time.
• USD 2,500–3,500 per month, paid in USD.
• Final offer depends on experience, writing samples, and interview performance.

How to apply

Please apply with your CV in English and include:

1. Three writing samples: one social post, one long-form/blog piece, and one email or newsletter.
2. An example of an online community or social channel you managed.
3. Your English level and availability during U.S. business hours.