Compliance & Quality Coordinator

Location: Lutterworth or East Midlands Airport (Castle Donington)

About Nippon Express

Nippon Express (UK) Ltd is part of the NX Group, one of the world's leading global logistics providers, with an extensive international network spanning more than 50 countries and regions.

With a long-established presence in the UK, we provide comprehensive freight forwarding, transportation, warehousing and logistics solutions to customers across a wide range of industries.

Our UK operations form part of a wider global network, combining international expertise with local knowledge to deliver reliable and efficient logistics services. We are committed to maintaining high standards of quality, safety and compliance across our operations, while continuously improving the services we provide.

As our business continues to develop, we are looking for motivated individuals who want to contribute to our success and grow their careers within an international organisation.

About the Role

We are looking for a proactive and organised Compliance & Quality Coordinator to join our UK team, supporting Quality, Health & Safety and wider compliance activities across the business.

Reporting to the Health & Safety Manager UK & Ireland, you will play an important role in maintaining compliance systems, coordinating audits, managing documentation and supporting operational teams to ensure company standards and requirements are consistently met.

This is a varied, hands-on position combining administration and coordination with opportunities to take ownership of projects, implement improvements and work closely with teams across our UK sites.

We are looking for someone who is self-motivated, has excellent attention to detail and enjoys seeing tasks through to completion.

Key Responsibilities

• Maintain accurate compliance records, registers, trackers and supporting documentation
• Support the administration and ongoing improvement of the ISO 9001 Quality Management System
• Assist with internal audits, including preparation, evidence gathering, recording findings and coordinating follow-up actions
• Monitor non-conformances and corrective actions, ensuring outstanding activities are progressed and completed
• Work closely with operational teams to support the implementation of Quality, Health & Safety and compliance requirements
• Maintain and update standard operating procedures (SOPs), policies and controlled documentation
• Coordinate compliance training records and monitor outstanding training requirements
• Assist with contractor compliance documentation and associated monitoring activities
• Produce reports and management information to support compliance monitoring and improvement
• Support the introduction of new compliance processes, systems and initiatives
• Take ownership of assigned projects and improvement activities, ensuring actions are delivered within agreed timescales
• Provide general coordination and administrative support across the wider Quality and Health & Safety functions

About You

We are looking for someone with a practical approach, strong organisational skills and a genuine interest in Quality, Health & Safety and compliance.

To be considered, you will need to have at least one of the following:

• Practical experience working with ISO 9001 Quality Management Systems, ideally including internal auditing experience

OR

• A NEBOSH National General Certificate or equivalent Level 3 Health & Safety qualification

Experience in both areas would be advantageous but is not essential.

You will also have:

• Excellent organisational skills and attention to detail
• The ability to manage multiple priorities and work independently
• A proactive approach, with confidence taking ownership of tasks through to completion
• Strong communication skills and the ability to work effectively with colleagues across different departments and locations
• Experience maintaining documentation, records, action plans or management systems
• Good working knowledge of Microsoft Office, particularly Excel and SharePoint
• A practical, solutions-focused mindset with a willingness to get involved and drive improvements

Previous experience within logistics, freight forwarding, warehousing, transport or a multi-site operational environment would be beneficial, although not essential.

What We Offer

This is an opportunity to join an established international logistics business and become part of a developing UK compliance function.

You will work closely with our Health & Safety Manager UK & Ireland, gaining exposure to a range of Quality, Health & Safety and compliance activities while taking ownership of your own areas of responsibility.

The role also offers opportunities to develop your knowledge and skills through involvement in internal auditing, management systems, continuous improvement and compliance projects.

The position is predominantly office-based at either our Lutterworth or East Midlands Airport location, with occasional travel to other UK sites as required. Business travel expenses will be covered.

Interested in Joining Us?

If you are organised, proactive and looking for an opportunity to develop your career in Quality, Health & Safety and compliance within a global logistics organisation, we would love to hear from you.