Content Engineer, Developer Relations

Harness is the AI Software Delivery Platform company, led by technologist and entrepreneur Jyoti Bansal (founder of AppDynamics, acquired by Cisco for $3.7B). Harness has raised approximately $570M in funding and is valued at $5.5B, backed by leading investors including Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, Citi Ventures, and more. As AI accelerates code creation, the real bottleneck has shifted to everything after the code – testing, deployments, application security, reliability, compliance, and cost optimization. Harness brings AI and automation to this “outer loop,” helping teams ship software faster while maintaining security and governance throughout the entire software delivery lifecycle. Powered by Harness AI and the Software Delivery Knowledge Graph, the Harness Platform applies deep context and intelligent automation across the software delivery lifecycle with governance and policy-driven controls embedded throughout the platform. Over the past year, Harness powered over 185M deployments, 82M builds, 18T flag evaluations, 8M security scans, 9.1B optimized tests, 3T protected API calls, and helped manage $2.8B in cloud spend — enabling customers like United Airlines, Morningstar, and Choice Hotels to accelerate releases by up to 75%, reduce cloud costs by up to 60%, and achieve 10x DevOps efficiency. With a global team across 26 offices and 27 countries, Harness is shaping the future of AI software delivery — and we’re looking for exceptional talent to help us move even faster. Position Summary We’re looking for a DevOps practitioner who builds the runnable proof (pipeline templates, working examples, self-serve tutorials) that lets a developer go from “my pipelines can’t handle AI-generated code” to "ran a real pipeline successfully" without help . If something you built doesn't survive a skeptical engineer poking at it live, it doesn't ship. The starting point is always the pain point, not the product. Before you build anything, you identify the DevOps/developer problems teams hit most often (flaky pipelines, slow builds, deployment risk, tool sprawl, security noise) and work backward from there to a solution and a narrative that proves Harness solves them. Feature-first content is exactly what this role exists to avoid About the role Start from the pain point, not the product: pick the DevOps/developer problems teams hit most often, then build the working solution and the narrative around it, before deciding what format it becomes Build forkable, production-realistic pipeline templates and code samples (CI, CD, GitOps, feature flags) that developers can clone and adapt directly, not superficial demos Own the "zero to first pipeline run" self-serve paths for our flagship products, and validate them by having real, unassisted users run through them Record short technical walkthroughs and live coding demos of real CI/CD workflows on Harness Own the example-repo strategy : the canonical, maintained source of truth Keep every sample and tutorial working as the product changes, i.e., stale examples cost more trust than no examples Show up in developer communities (GitHub Discussions, Discord, relevant subreddits) and understand developer pain points and answer real questions first, turn the best ones into content second Be the technical sign-off on content produced elsewhere on the team. If a use case or demo is wrong, you're the one who catches it before it publishe About you Real, hands-on CI/CD experience : you've built and maintained pipelines in production, not just used one someone else configured Comfortable writing YAML, scripting (Bash/Python/Go), and working across git, containers/Kubernetes, and common CI/CD tooling (Jenkins, ArgoCD, or similar), familiarity with GitOps/progressive delivery, SAST/SCA, or DORA metrics Background as a software engineer or DevOps practitioner : someone who's shipped, not just covered the space Can write clearly for other engineers : a tutorial, not just code comments Comfortable on camera or mic for short technical content : we'll coach delivery; the technical judgment has to already be there Self-directed : you spot the gap in self-serve content and build the fix without waiting on a brief Nice to have: Direct experience with Harness, or a comparable platform An existing presence in a developer community, or a personal technical content portfolio What Success Looks Like in 90 Days Forkable pipeline template repos live and linked from blog posts/technical articles for at least two flagship products Three completed "zero to first pipeline run" path shipped and validated by a real new user, completing it unaided Visible, active presence in at least one developer community surfac Work Location Remote within the U.S What you will have at Harness Competitive salary Comprehensive healthcare benefits Flexible Spending Account (FSA) Flexible work schedule Employee Assistance Program (EAP) Flexible Time Off and Parental Leave Monthly, quarterly, and annual social and team building events Monthly internet reimbursement The anticipated base salary range for this position is $150,000 and $162,000 annually. Salary is determined by a combination of factors including location, level, relevant experience, and skills. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. The compensation package for this position may also include equity, and benefits. More details about our company benefits can be found at the following link: https://www.harness.io/company/careers. Pay transparency $150,000 — $162,000 USD Harness in the news: Accelerating Our Mission to Bring AI to Everything After Code Goldman Sachs leads investment in software delivery startup Harness at $5.5 billion valuation How Harness runs 16 “startups within a startup” at scale | Jyoti Bansal Harness Research Shows AI Visibility Crisis Fueling Security Nightmare Harness has been named to the Inc. Power Partner list for software delivery success All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. At Harness, we care about your privacy and are committed to protecting your personal data. For additional information on this topic, you can visit our privacy Portal: https://harness-privacy.relyance.ai/ Note on Fraudulent Recruiting/Offers We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at [email protected] . You can also find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission’s website ( https://consumer.ftc.gov/articles/job-scams) , or you can contact your local law enforcement agency.