Continuum of Care (CoC) Associate

Title:	Continuum of Care (CoC) Associate	Group/Team:	Continuum of Care, Community Impact
Reports To:	Director of Continuum of Care	Status:	Full-Time (37.5 hours/week)
FLSA Classification:	Exempt	Minimum Salary	$47,120/year

POSITION SUMMARY

The Continuum of Care (CoC) for Kalamazoo County is a program of the United Way of South Central Michigan (UWSCMI). We are a planning and coordinating body with big aspirations-that all Kalamazoo County residents have the opportunity to live in safe, healthy, affordable homes in a thriving community. The CoC is a collaborative network of organizations and agencies working together to address homelessness. To do this, we seek to find equitable solutions to systems challenges that center people in every decision.

As a CoC Associate, you will coordinate the activities of the RentAble Program that provides financial assistance to individuals and families to help overcome barriers to sustain or obtain housing. You will also assist with the technical aspects of state and federal compliance and processes.

This is a grant-funded, hybrid position based out of the Kalamazoo office with a minimum of 3 days in the office with occasional travel within our organizational footprint (Calhoun, Clinton, Eaton, Ingham, Jackson, Kalamazoo).

KEY RESPONSIBILITIES

Equity, Diversity, and Inclusion

• Contributes to an equitable, diverse, and inclusive organizational culture that centers people in every solution, process, and function.
• Assists clients with COC programming and funding opportunities while prioritizing dignity and transparency.

RentAble Program Administration

• Complete RentAble Program activities including application intakes, processing, and payments.
• Maintain accurate program records and ensure applications and payments are processed timely and in accordance with established procedures.
• Communicate with applicants to address questions, request missing information, and provide updates on application status.

COC Coordination and Communication

• Facilitate communication within the CoC; prepares, distributes, and disseminates meeting minutes, agendas and all pertinent information sent by Michigan State Housing Development Authority (MSHDA), Us. Department of Housing and Urban Development (HUD), etc., to members.
• Participate in relevant training and informational meetings offered by HUD, MSHDA, and other organizations and disseminate information to CoC members as applicable.

Grant Administration, Compliance and Data Reporting

• Assists the Associate Director of Grants Management – CoC, with the local funding application process for HUD, MSHDA, and other funding prioritization processes.

Other duties as assigned.

JOB REQUIREMENTS

• Demonstrates a commitment to equity, diversity and inclusion and ability to apply anti-oppressive and anti-racist principles in the workplace.
• Demonstrated experience coordinating program activities to support application intakes, processing, and payments, data submission and other program administration duties. Formal education such as an Associate's degree in business administration, non-profit management, social work, or related discipline may substitute or supplement experiences to meet this requirement.
• Highly motivated, dynamic, and has the ability to build positive, productive, long-term relationships with internal and external stakeholders.
• Excellent verbal and written communication skills to effectively communicate with a diverse audience. Strong working knowledge of Microsoft Windows including Word, Excel, Outlook, and PowerPoint programs.
• Excellent organizational and time management skills.
• Ability to balance multiple projects and priorities with attention to detail and able to work collaboratively with others in a team environment, including across departments.
• Ability to work independently and take initiative to complete complex projects without significant oversight or instruction.
• Ability to maintain the confidentiality of sensitive information.

WORK ENVIRONMENT AND PHYSICAL DEMANDS

• Ability to work in front of a computer for extended periods of time.
• Frequent sitting, standing, and walking.
• Occasional lifting up to 15 pounds.
• Reliable transportation for travel within the Kalamazoo area. Use of a personal motor vehicle for transportation requires proof of insurance and the driver must have a valid Driver's license.
• Primarily works in an office environment, but frequently requires attendance at offsite events.
• Successful completion of a criminal background check.
• Candidate must be able to work successfully in a remote environment with private office space and high-speed internet.

SALARY

All the roles within UWSCMI have pay ranges that commensurate with the knowledge, skills, and abilities of the successful candidate. The minimum annual salary for this position is $47,120/year

ABOUT UNITED WAY OF SOUTH CENTRAL MICHIGAN

United Way of South Central Michigan (UWSCMI) gathers the power of three legacy organizations-Capital Area United Way, United Way of the Battle Creek and Kalamazoo Region, and United Way of Jackson County-to mobilize financial and volunteer resources, partners, and voices, creating equitable and lasting change for the most vulnerable people in our communities.

Our vision: Strong, caring communities where every person is valued, thriving, and connected for the common good.

Our path: Our work lifts our local communities by reducing racial and economic disparities; addressing the needs of ALICE (Asset-Limited, Income Constrained, Employed) households in financial stability, education, health, and basic needs; and creating opportunities for every person to reach their full potential.

EQUITY, DIVERSITY, AND INCLUSION

UWSCMI is committed to dismantling systemic inequities that continue to cause harm for Black, Indigenous, and other People of Color (BIPOC), Lesbian, Gay, Bisexual, Transgender, Queer, Intersex and Asexual (LGBTQIA+) people, women, and people with disabilities. We believe that these communities must be centered in the work we do. We strongly encourage applications from people with these identities or who are members of other marginalized communities. We are continuously building capacity and accountability into our policies, practices, and partnerships. We seek those who can lead and move alongside us in this work.

NOTE

All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

BACKGROUND CHECK DISCLOSURE

We require background checks for certain roles. The checks are completed by ProScreening and results are only ever communicated to the Hiring Manager if they may impact someone's employment. We do not use prior arrests, only convictions. These convictions will only be considered as hiring criteria if they are directly connected to the roles & responsibilities of the job (for example, financial related convictions for a finance officer). We know that the criminal justice system is not equitable, and negatively impacts marginalized communities - specifically people of color - at rates much higher than other identities. This is why our background check process is only in place for explicit situations.

TOTAL REWARDS PACKAGE

United Way of South Central Michigan offers a competitive total rewards package including a competitive salary, medical coverage with an employer contribution of 85% towards single coverage and 70% towards dependent coverage, dental and vision with a 90% employer contribution towards single and dependent coverage, life insurance with an employer-paid benefit of 2 times annual salary, short-term disability and long-term disability effective with the date of hire. In addition, United Way provides a 10% employer contribution into the 403(b) retirement plan each year with full vesting after 3 years of service and 20 days Paid Time Off, 13 days Paid Sick Time, 5 Paid Volunteer Days, 3 Floating Holidays and 11 Paid Holidays each year (Paid time off, sick time. Paid volunteer time and floating holidays are prorated the first year).