Contract Officer

You crave exposure to diverse responsibilities and meaningful work.

Work in an organisation based on purpose, structure and process. You know that to make a meaningful contribution to our community and economy, there needs to be diligence in our operations.

In this role, you'll:

Be working as part of a team delivering contract administration and management that supports safe, reliable, customer focused and efficient transport services.

You’ll support the day-to-day management of service contracts, analyse operational performance and work closely with operators and stakeholders to support compliance and service delivery.

You’ll assess service variations, identify risks and provide clear advice and recommendations that drive better customer outcomes, improved performance, safety, efficiency and value for money.

This role is based will be based in either Newcastle, Parramatta or Wollongong and is hybrid friendly, meaning flexible work options may be available.

For more information on this position and business unit, view the role description and information pack.

About you

Your contract administration and service delivery experience will see you confidently monitor compliance, manage documentation and support quality service delivery in a high-volume customer service environment.

You’re a strong communicator and analytical thinker, skilled at interpreting operational information and preparing clear reports, correspondence and advice for a range of stakeholders.

You’ve got strong contract management skills, sound judgement and the ability to manage competing priorities while building productive relationships with service providers and stakeholders.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.