Coordinator, Continuous Quality Improvement
- Salary
- $62.4K–$66K
- Hiring from
- United States
- Work type
- Hybrid
- Posted
628,603 remote jobs, straight from company career pages
100% free · New jobs every minute
Show job descriptionHide job description
Salary Range: $62,353.20 To $66,000.00 Annually
COORDINATOR - CONTINUOUS QUALITY IMPORVEMENT
Title: Coordinator for Continuous Quality Improvement
Location: Albany, NY
Program: Administration/Continuous Quality Improvement(CQI)
Type: Full-time (Exempt) Hybrid - remote/office
Pay Range: $62,353.20 - $66,000.00 Annually
Schedule: Monday - Friday; 8am-4pm w/flexibility as needed
Notes: Local travel required; a NYS Driver’s License and personal vehicle is required
Job Ref. #: 0659
About St. Catherine’s Center for Children
St. Catherine’s Center for Children is a non-profit organization located in the Greater Capital Region of New York. We offer a wide array of human services designed to meet the needs of vulnerable children, families and adults, including residential and therapeutic foster care programs for children and youth, Kinship support, homeless and community-based services for adults and families, a special education elementary school for ages 5-13, and so much more.
St. Catherine’s is committed to cultivating a culture where all employees feel safe to bring their authentic and best selves to the workplace. We are invested in fostering an equitable, inclusive and diversified workplace; collaboratively embracing mindfulness, relevance, respect and solidarity.
- Our Mission: St. Catherine's Center for Children provides a comprehensive range of human services designed to offer hope, foster growth, and improve the lives of the children, families, and adults we serve.
- Our Vision: Our willingness to embrace change and develop new services is, and will remain, our guiding philosophy as we support the human service needs of our community.
Position Overview:
The Coordinator of Continuous Quality Improvement (CQI Coordinator) is responsible for various aspects of the Continuous Quality Improvement Program, under the direction of the Associate Executive Director (“Compliance Officer”) for Continuous Quality Improvement (AED for CQI). This includes but is not limited to completing tasks and duties as assigned by the AED for CQI that relate to the organizational CQI efforts and CQI committee work. This may involve record reviews to ensure documentation and services are meeting agency policy and procedure and the regulations of state oversight agencies and moreover exceed quality expectations and goals. The CQI Coordinator will make recommendations for improvement.
The CQI Coordinator facilitates all investigations of allegations of abuse and neglect and significant incidents involving incidents that occur under the auspices of St Catherine’s Center for Children and will work with the state oversight agencies to render safety plans, coordinate interviews and gather information, keep administration and program staff up to date on status, work to resolution and implementation of accepted corrective action plans (CAP).
Position Requirements:
- Ability to work: Monday-Friday, 8:00am – 4:00pm w/ flexibility as needed.
- Bachelor’s degree required; Associate’s degree with applicable experience in a related field may be considered.
- Knowledge of Medicaid regulations; Knowledge of the New York Foster Care system specific to Voluntary Foster Care Agencies regulated by the Office Children and Family Services; Children’s Day Treatment Clinics regulated by the Office of Mental Health; CFTSS programs also regulated by the Office of Mental Health; the HCBS & Health Homes programs regulated by the Dept. of Health; and the R&E May School as regulated by the State Education Department.
- Local travel is occasionally required; A Clean and Valid New York State Driver’s License (actively licensed at least one year) is required*.
- Experience completing investigations; Justice Center experience is highly preferred.
- Proficiency in various computer applications: Microsoft Office Suite (Word, Excel), Google Business Workspace Suite (Gmail, Google Docs, Meet, Sheets, etc.); and use secure Internet practices.
- Prior experience with FootHold Technology, Awards and ExtendedReach, is a plus!
- Outstanding interpersonal and communication skills; Capable of building strong working relationships with regulatory bodies.
- Self-motivated with a strong attention to detail is a must!
- Capable of exercising ethical, independent judgment and discretion, while handling sensitive data with strict confidentiality; and capable of complying with all HIPAA requirements is highly essential.
*Staff in driving positions must be able to meet the minimum requirements of the agency’s insurance policy for authorized drivers; including, but not limited to the minimum age of 21 at time of hire.
Essential Duties & Responsibilities:
- Assist the AED for CQI in the development, revision and implementation of agency policies and procedures and work with the CQI committee on policy development.
- Develop an understanding and maintain up-to-date knowledge of standards, policies, regulations and mandates set by: St. Catherine’s Center for Children (St. Catherine’s), the New York State Office of Child and Family Services (OCFS), the New York State Education Department (SED), the New York State Office of Mental Health (OMH), the Office of Temporary and Disability Assistance Services (OTDA), the Department of Health (DOH), and/or other regulatory bodies.
- Assist the AED for CQI with the Council of Accreditation (COA) standards and reaccreditation process as requested.
- Ensure CQI standards are met as defined by the Quality Improvement Plan goal process as well as adherence to agency and regulatory policy and procedures/compliance standards by conducting the following:
- Review of case records (both paper and electronic) for Quality and Compliance.
- Coordinating with program leadership to form a corrective action response, following case record & program reviews;
- Regular and ongoing policy and procedural reviews to include requesting updates and modifying, as needed.
- Coordinate investigative processes involving regulatory bodies and State Oversight agencies.
- Maintain all institutional (IAB) reports and communications and ensure compliance with standards and timelines.
- Facilitate all investigations involving regulatory bodies while collaborating with involved programs to ensure a timely completion of the investigation; including maintaining contact with investigators and ensuring all necessary documentation is provided.
- Receive and Review all reports of significant incidents; provide additional information as needed.
- Maintain a tracking system of all investigations and significant incidents annually.
- Assist in the development of any needed performance improvement plans (PIP) and provide copies of the PIP with supporting documentation to regulatory bodies; Maintain all documentation regarding completed actions in a PIP.
- Develop knowledge of Foothold Technology/ Awards Electronic Health Record (EHR) and how to be proficient in its use.
- Assist the AED for CQI with implementing our compliance program and ensuring its effectiveness.
- Participate as an active member of the Agency Medicaid Compliance Committee.
- Additional position-related duties and responsibilities as assigned by the AED for CQI.
What We Offer You**
At St. Catherine’s Center for Children, we believe in taking care of the people who take care of our community. We offer competitive compensation alongside a comprehensive benefits package designed to support your health, wealth, and professional growth:
Financial Security & Future Planning
- Pension Plan: Secure your future with a retirement pension plan featuring a generous agency contribution.
- 403(b) Retirement Savings: Pre-tax savings options to further build your nest egg.
- Student Loan Forgiveness: As a 501(c)(3) non-profit agency, employment here qualifies eligible staff for the Public Service Loan Forgiveness (PSLF) Program.
- Expense Reimbursements: Travel and mileage reimbursements for any role-related transit.
Health & Well-being
- Comprehensive Health Insurance: Choice of robust Medical, Dental, and Vision plans to fit your needs.
- Well-being Reimbursement: A $600 annual benefit dedicated to supporting your personal wellness journey.
- Work-Life Balance: Generous Combined Leave Time (CLT) plus paid holidays so you can rest and recharge.
- Life Insurance: Fully employer-paid, automatic life insurance coverage at no cost to you.
Professional Growth & Culture
- Paid Certifications & Training: Fully covered training updates, including Therapeutic Crisis Intervention (TCI) and CPR/AED/First Aid.
- Tuition Assistance: Financial support for continuing education and tuition reimbursement opportunities.
- Career Advancement: Clear pathways for professional development and internal career growth.
- Our Culture: Enjoy the comfort of a welcoming, business-casual work environment rooted in our core values of Mindfulness, Relevance, Respect, and Solidarity.
**Please note: To qualify for specific benefits, certain terms and conditions may apply.
Equal Opportunity Employer (EOE) Statement
St. Catherine’s Center for Children is deeply committed to creating a diverse, inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, sexual orientation, national origin, reproductive health, pregnancy, family history, genetics, disability, age, military status, veteran status, political affiliation, or any other characteristic protected by federal, state, or local laws.
If you would like to learn more about our agency or one of our many programs, please visit our website at: www.st-cath.org
