Credit Analyst (Australian Mortgage -High Volume)

Position: Credit Analyst (Australian Market) Salary: AUD 2,000 – 2,500 per month (flexible for top-tier talent) Working Hours & Conditions: Mondays to Fridays; 9:00 AM- 6:00 PM AEST Holidays: TBD About the Role: We are seeking an experienced Credit Analyst to support the Australian team with end-to-end loan packaging, CRM management, and settlement coordination. This is a backend-focused offshore role where you will work closely with a Senior Australian Credit Analyst to move deals from start to finish efficiently and accurately. Duties & Responsibilities: CRM & Pipeline Management Manage and maintain Mercury Nexus (Connective) CRM Keep pipelines clean with accurate notes, task tracking, and status updates Ensure applications move through correct workflow stages without delays Loan Processing & Packaging (End-to-End Support) Set up new files and provide compliance and administrative support Package and prepare mortgage applications for submission Check, rename, and organise documents accurately and consistently Identify missing or incorrect documentation and resolve issues early Prepare supporting documentation for submission and internal review Perform accurate data entry across CRM and lender platforms Pricing & Application Coordination Assist with pricing requests Prepare and submit AOL (Approval/Authority/Application packs as required) Order valuations and track progress through to completion Settlement & Progression Support Follow up with lenders, solicitors, and conveyancers to keep files progressing Track lender conditions, outstanding items, and settlement timelines Monitor deadlines and escalate issues proactively Provide regular internal updates to ensure visibility across the team Must Have: Minimum 2+ years’ experience as a Credit Analyst or Loan Processor within an Australian brokerage or lender environment Hands-on experience using Mercury Nexus (Connective) CRM strongly preferred Proven experience packaging and submitting mortgage applications Strong understanding of Australian lending processes and compliance requirements Exceptional attention to detail with ability to maintain clean, compliant files Strong written English communication skills Comfortable working within Australian timelines and service standards Proactive “follow-up until done” mindset Nice to Have: Experience with debt consolidation scenarios Experience with non-conforming or complex credit files Understanding of lender documentation standards and assessment requirements Experience coordinating valuations and managing settlements at volume