CRM Specialist (Retention, Klaviyo, Email)

Polaris Growth is hiring a CRM Specialist to join our team. You’ll work on CRM, retention and Lifecycle strategies for established & fast-growing e-commerce brands. What you’ll do Turn customer data into clear actions and improvements Translate strategy into execution (and vice versa) Build and optimize flows, campaigns, and pop-ups in Klaviyo Run A/B tests and iterate fast Work in sprints with your team and clients What we’re looking for (non-negotiable) 3+ years experience in email marketing / CRM / e-commerce Strong hands-on experience with flows and campaigns Experience with Klaviyo or similar tools Strong communication skills (Dutch and/or English) Analytical, proactive, and comfortable owning projects Nice to have Experience with RFM, CLV and loyalty Shopify / Magento / WooCommerce knowledge Eye for identifying gaps in retention & performance Understanding of attribution and margins What you’ll get Competitive salary based on your experience and skill set Mostly remote, with regular co-work days 25 vacation days (full-time) + NS Business Card Company laptop + full home office setup Access to top training (Klaviyo, CRO, data & strategy) Room to grow into the direction you want Work at a leading Klaviyo Elite Partner agency Team outings, drinks & events A direct, open culture with strong team support This is for you if You want to go beyond execution and think strategically You enjoy solving problems and improving systems You want to grow fast within a strong team This is not for you if You prefer repetitive, low-impact work You need constant guidance to move forward You’re not interested in continuous improvement Apply now and let’s build something meaningful together.