Customer Service Advisor - German-speaking (Financial)

We believe in connecting great people with great opportunities. Our team is currently recruiting for a client in Portugal, and we would be delighted to have you explore this opening. This is a service-oriented, inbound position focused on assisting customers with inquiries related to banking partnerships and rewards programs. You will be the first point of contact for customers, handling inbound calls and ensuring a smooth and professional customer experience. Your Role Providing accurate and empathetic support to clients regarding banking services and benefits Answering customer queries about partner programs and reward-related topics Ensuring all interactions meet confidentiality and compliance guidelines Documenting interactions clearly and accurately in internal systems Your Qualifications Fluent in German (C2 level) and proficient in English Previous experience in customer service or contact center environments is preferable Strong communication and problem-solving skills Comfortable working in rotating shifts and remote settings The Offer Fully remote anywhere in Portugal Rotating shifts between 07:0023:00, Monday to Sunday 2 rotating days off per week Full-time contract with structured onboarding and training Opportunity to join a growing, international team