Customer Service Assistant for a Beauty and Wellness Company in Australia (Home Based Part Time)

The Client operates in the beauty and wellness industry, helping customers arrange professional treatments in the comfort of their own homes.

• Previous experience in customer service, virtual assistance, client relations or a similar role.
• Strong Microsoft Excel skills are essential, including managing spreadsheets, tracking customer information, updating records and monitoring follow-ups.
• Excellent written and verbal English communication skills.
• Confident and professional telephone manner, with the ability to communicate effectively with Australian customers.
• Strong follow-up skills, persistence and the ability to encourage people to complete outstanding actions.
• Highly organised, with excellent attention to detail and the ability to manage multiple enquiries.
• Proactive, self-motivated and comfortable taking ownership of tasks without constant supervision.
• Experience communicating with customers through email, Instagram and other online platforms.
• Ability to learn new systems quickly and adapt to a fast-growing business.

Experience in Meta Business Suite

Please only apply for this role if you have the following home office requirements:

· Perfectly working headset and webcam
· Stable internet connection of at least 5 Mbps to 15 Mbps
· Up to date computer system with a minimum of Windows 8 or Mac OS X
· Quiet room with no distractions or background noises
· A backup plan if the power goes out or if your internet connection becomes unstable during your shift

Only applicants meeting the strict criteria above will be contacted.

https://virtualcoworker.com.ph
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