Customer Service Representative

Summary or overview of job duties: Starting pay rate is $19. After successful completion of training, rate increases to $19.50. After additional training on web tickets, rate increases to $20. All applicants must live within driving distance of our Piscataway, NJ office. Full and part-time shifts available. All applicants must be able to work one of the shifts below: Full time: 7a-4p (limited) 7:30a-4:30p (limited) 8a-5p 8:30a-5:30p 9a-6p Part time: 6:30a-12p 9:30a-3p 12:30p-6p All classroom training is full time (M-F from 8:30a-5:30p). Classroom training and on-the-phone training is in our Piscataway office. After successful completion of a portion of phone training, the position is remote. Everyone should plan to be in the office for at least 1 month. We are an inbound call center that processes mark out requests for excavation purposes. All candidates must enjoy customer service and answering incoming calls. He/she must have the ability to accurately type a minimum of 35 wpm. The employee must project a professional image through phone and personal interaction. He/she must be able to troubleshoot problems and provide resolution to our client’s inquiries. In addition this position requires a detail oriented individual with excellent attendance.