Customer Service & Sales Trainee (Remote)

Job Summary

We are looking for an enthusiastic and motivated trainee with excellent communication skills and a passion for interacting with people. This is a fully remote training opportunity where the trainee will gain hands-on experience in customer service, sales, customer relationship management, and identifying business opportunities.

Key Responsibilities

• Communicate with customers and respond to their inquiries through different communication channels.
• Understand customer needs and provide appropriate information about the company's products and services.
• Support the sales team in identifying and following up on potential customers.
• Assist in converting customer inquiries into sales opportunities.
• Build positive relationships with customers and ensure a good customer experience.
• Follow up with existing and potential customers.
• Support daily sales and customer service activities.
• Learn and apply effective communication, negotiation, and sales techniques.
  
  

Requirements

• Diploma or Bachelor's degree in a relevant field (or currently studying).
• Excellent verbal communication and interpersonal skills.
• Confident, outgoing, and comfortable interacting with people.
• Strong persuasion and problem-solving abilities.
• Proactive attitude and willingness to learn.
• Strong organizational and follow-up skills.
• No previous experience required.
• Good command of Arabic; English is an advantage.
• Ability to work independently in a remote environment.