Customer Service Specialist – Insurance (80–100%)

Customer Service Specialist – Insurance (80–100%) Insurance | Liechtenstein or Canton Schwyz | Permanent | Hybrid Our client is an established life insurance business forming part of a wider European group, serving clients across several European markets. The client service team is growing and is looking for someone who enjoys owning a client relationship end to end rather than passing it along. Flat hierarchies, a collegial culture and a genuinely international remit. The role Looking after an existing client portfolio by phone and email, in German and French Handling incoming contract amendments and policy changes as part of your daily workload Resolving a broad range of client queries accurately and at pace, with real ownership of the outcome Recording and administering pledges and assignments Contributing to wider projects across the business — curiosity and ideas are actively encouraged here Working closely with colleagues in other countries as part of a cross-border team Your profile A commercial apprenticeship and / or several years of all-lines experience within insurance A service mindset, with the instinct to find a solution rather than escalate one Comfortable working across borders and cultures within a small, collaborative team Confident across MS Office Fluent written and spoken German and French are essential; a further national language is a real plus What is on offer A varied role with visible client impact and involvement in projects beyond the day job Modern employment terms, a bonus scheme and strong pension and social benefits Fringe benefits and a home office arrangement built into the package as standard Choice of two office locations, in Liechtenstein or Canton Schwyz