Customer Support - Insurance

Insurance Broker - Customer Experience (remote) Job Summary We provide support for non-life insurance services and the candidate will play a key role in establishing the insurance agency business in Japan and ensuring regulatory compliance. This position is critical to our success in the Japanese market. Main Duties Conduct online non-life insurance solicitation, policy signing, and follow-up services. Maintains a thorough knowledge of insurance laws and regulations and ensures compliance with them. Prepare necessary documents, reports, applications, contracts, etc., and submit them to customers and insurance companies. Lead in-house training programs to develop human resources as a solicitor (as needed). Application Requirements Japanese Native Experience in business High school graduate or above Welcome Experience in the non-life insurance industry or experience in applying for a license Experience in the non-life insurance industry and license application procedures Experience in customer service industry, good communication and negotiation skills Benefits Fast-moving, challenging and unique business issues International work environment and flat organization International work environment and flat organization Career development opportunities in a growing company Team culture - highly hands-on and results-oriented Free training and development for constant self-improvement Competitive salary Flexible working hours Casual dress code