Danish-Speaking Customer Support Specialist

Build your next chapter in Greece

Are you fluent in Danish and passionate about helping people? Develop your customer support skills in an international environment while enjoying life in Greece.

We are recruiting a Danish-speaking Customer Support Specialist on behalf of a client in the customer experience sector. You will help customers navigate everyday questions, resolve problems and feel supported throughout their experience.

What You'll Do

• Provide friendly, accurate support to Danish-speaking customers by phone, email and chat.
• Answer enquiries about orders, deliveries, returns, accounts and payments.
• Guide customers through troubleshooting steps for products, apps and digital services.
• Handle complaints, refunds and claims with empathy and professionalism.
• Escalate complex issues to specialised teams and follow up until resolution.
• Record customer interactions accurately in CRM systems.
• Maintain service quality and customer satisfaction standards.
  
  
  

What You Bring

• Danish proficiency at C1 level or above.
• English proficiency at B2 level or above for training and internal communication.
• Strong communication skills and a customer-focused approach.
• Confidence using computers and multiple digital tools.
• Good problem-solving skills and attention to detail.
• Ability to organise tasks in a busy support environment.
• Typing speed of at least 25 words per minute.
• Previous customer service experience is an advantage.
  
  
  

What You'll Get

• Gross monthly salary of €1,300–€1,400.
• A performance-based productivity bonus, subject to the assigned team's bonus scheme.
• Structured training and a supported transition into the role.
• Ongoing learning and opportunities to develop additional skills.
• An international working environment.
• Relocation support for eligible candidates, with details confirmed during recruitment.
  
  
  

Working From Greece

This position is remote within Greece. Candidates currently living elsewhere must relocate to Greece before starting.

Applicants must have the right to work in Greece through EU citizenship or another valid work authorisation. Visa sponsorship is not provided.

Working Schedule

Daytime shifts may be fixed or rotating. Work is generally scheduled Monday to Friday, with occasional weekend shifts depending on the team. The exact schedule and applicable bonus terms will be explained during recruitment.

Ready for Your Next Chapter?

Apply via this vacancy or send your CV in English to aylin.cevik@cbtalents.org, including your current location, availability and whether you are authorised to work in Greece.

Please use Danish Customer Support – Greece as your email subject.