Dutch-Speaking Customer Support Specialist

Fluent in Dutch and enjoy helping people? Bring your communication and problem-solving skills to an international customer support team while working remotely from Greece.

In this role, you'll help Dutch-speaking customers resolve after-sales enquiries and technical issues with confidence and care.

What You'll Do

• Assist customers by phone, email and chat.
• Answer questions about orders, deliveries, invoices, exchanges and refunds.
• Guide customers through troubleshooting steps for products and digital services.
• Coordinate repairs and service appointments when needed.
• Follow up on complex cases with specialised teams.
• Keep customer records accurate and up to date.
  
  
  

What You Bring

• Dutch proficiency at C1–C2 level and English at B2 or above.
• Clear communication and an empathetic approach.
• Strong problem-solving skills and attention to detail.
• Confidence using computers and several digital tools.
• Typing speed of at least 25 words per minute.
• Previous customer service experience is a plus.
  
  
  

What You'll Get

• €1,300–€1,500 gross monthly salary.
• Structured onboarding and support before working independently.
• An international team environment.
• Opportunities to develop your customer support and technical skills.
• Potential contract extension.
  
  
  

Working From Greece

This role is remote within Greece. You must be based in Greece by your start date and have valid authorisation to work there. Visa sponsorship is not provided.

Daytime shifts may be fixed or rotating, generally Monday to Friday, with occasional weekend work depending on the team. Your exact schedule will be confirmed during recruitment.

Ready to Apply?

Submit your CV in English through this vacancy, including your current location, availability and authorisation to work in Greece.

Or Send your CV in English to aylin.cevik@cbtalents.org, including your current location and availability.