Data I/O Operater

About Resillion

Resillion is a global provider of digital assurance, cybersecurity, and testing services. We help organisations strengthen their security posture, protect critical assets, and deliver high-quality digital solutions. Our teams operate across multiple specialist disciplines, including Digital Forensics, Incident Response, SOC Operations, Quality & Compliance, and Technical Consultancy. We are committed to excellence, continuous improvement, and delivering trusted, customer-focused services that meet the highest professional and accreditation standards

Job Title: Data I/O Operator

Reports to: Delivery Manager

Location: Bengaluru, India (Hybrid)

Direct Reports: No

Department: Content

Key Responsibilities:

• Manage and monitor all incoming and outgoing data transfers across platforms.

• Perform SAN clean-up, archiving, and data lifecycle maintenance to optimize storage usage.

• Ensure security protocols are followed rigorously across all workflows and systems.

• Guarantee 100% accuracy in data deliveries by verifying file integrity, metadata, and specifications.

• Utilize tools such as Aspera, Signiant, and others for efficient and secure file transfers.

• Interpret and generate XML schema, metadata templates, and delivery manifests as needed.

• Handle a wide variety of audio and video file types and understand their technical specifications.

• Learn and retain an extensive range of workflows, client specs, and delivery procedures.

• Maintain highly accurate data entry, tracking, and record keeping.

• Prioritize and manage multiple tasks in coordination with Project Managers under tight deadlines.

• Troubleshoot technical or workflow-related issues and offer timely solutions.

The Lead Operator will:

• Oversee day-to-day activities of the Data I/O team to ensure operational coverage and efficiency.

• Delegate tasks and monitor team workload to keep all projects on schedule.

• Train and mentor new and existing team members on workflows, tools, and best practices.

• Act as the primary point of contact for escalations and coordinate with cross-functional departments.

• Help develop and maintain Standard Operating Procedures (SOPs) for consistency and scalability.

• Identify inefficiencies or workflow bottlenecks and propose solutions to improve throughput.

• Coordinate with engineering and IT to resolve infrastructure or system-related issues.

• Track performance metrics and provide feedback to management on team progress and needs.

• Assist in staffing coordination and shift planning to ensure 24/7 coverage where applicable.

The ideal candidate would possess:

• Working knowledge of media formats such as LTO, hard drives, ProRes, H.264, IMF, etc.

• Excellent interpersonal and communication skills; able to work across departments and with clients.

• Strong organizational skills and a detail-oriented mindset.

• Natural leadership qualities with the ability to guide and support team members.

• A self-starter attitude and comfort working with minimal supervision.

• Strong problem resolution and critical thinking skills.

• Flexibility to adapt to rapidly evolving workflows and technologies.
  
  

  Why Join Us?

  At Resillion, you'll have the opportunity to work on large-scale digital transformation programmes and enterprise SAP implementations. You'll collaborate with highly skilled professionals, utilise industry-leading automation tools, and help deliver high-quality solutions that enable our customers to achieve their business goals.