Delivery Manager

Summary:

**this is a live contract where the replacement of current personnel is required**

Role: Delivery Manager

Client: Australian Electoral Commission

Rate & term - $135 per hour including Super | contract to 31 December 2027

Location & work arrangements - ACT - hybrid

Overview:

The Deliver Manager position for Tranche 2 of the Indigo Program is expected to operate within the scope and delivery requirements set by the Program Leadership, guiding the Program team and ensuring alignment to the overall Program endorsed strategic direction. There is an expectation that this role will work closely with AEC leadership to ensure the program delivers the desired outcomes. There is a large focus on fostering a positive environment within the Program overall and the ability to maintain open and honest communication and collaboration.

The candidate must hold an active Baseline security clearance prior to commencement.

Key Duties & Responsibilities:

The AEC continues into Tranche 2 of the Election Systems Modernisation Program (Indigo Program), a large portfolio of work to modernise it’s monolithic, mainframe and midrange legacy systems. The work that underpins this process is progressed by numerous interwoven programs and projects requiring highly experienced Delivery Managers to oversee key deliverables and drive outcomes. The Delivery Managers will be required to:

• Cultivate and maintain strategic relationships with the business and colleagues in other government agencies.
• Be responsive to changing business requirements and ensure the program delivers value aligned to business needs.
• Lead and facilitate the planning and implementation of the assigned program and project deliverables through reasonable consultation and collaboration.
• Management of allocated program/project resources to execute deliverables to ensure all program requirements are met.
• Execute the program through the effective identification and resolution of issues, management of identified and emerging risks, and understanding of required business outcomes.
• Communicate effectively with colleagues and Agency Executive to highlight program and project successes, risk factors and provide solutions as required.
• Oversee, drive and engage in the coordination of day-to-day activities in alignment with the program scope and deliverables.
• Lead, support, mentor and enable program/project staff in their professional development within the program/project context.
• Deliver the program/project in line with the AEC’s methodologies.
• Work with the Program Office to develop reporting templates and cadence to ensure the effective communication of program/project status and allow for early risk management as required.
• Strategically manage vendor relationships and ensure vendors deliver against their contractual obligations.
• Define and drive the program/project schedule in consultation with AEC executive, Program leadership, and program/project management colleagues.
• Perform additional duties or assume responsibility of functions as directed from time to time.

About the Project:

Indigo Program (Tranche 2)

The Indigo Program is a large-scale transformation program to modernise business capabilities and replace core election ICT systems with a citizen-centric, agile technology platform. The Program will transform the AEC’s delivery of electoral services and ensure ongoing integrity of the electoral system. Tranche 2 comprises a variety of work packages with a focus on business process re-engineering, data management, legislative compliance and replacing aging systems.

Selection Criteria:

Essential Criteria:

1. Proven leadership experience in Agile delivery with the ability to communicate effectively and all levels of Government.
2. Proven experience applying Agile methodologies within a Government setting.
3. Demonstrated experience assisting organisations to transition from traditional project and program management methodologies to Agile ways of working.
4. Demonstrated experience in a government setting delivering projects within a modernisation or transformation program of work.
5. Significant experience in managing and delivering 5+ programs/projects concurrently.
6. Previous experience in defining and managing key performance indicators within program/project teams and delivering successful programs with multiple stakeholders.
7. Experience in delivering high quality written communication including Executive briefings at SES levels.
8. Demonstrated experience in delivering projects within a commercial construct, including contract negotiation and performance monitoring.
9. Experience and willingness to work within a multidisciplinary team that places a core emphasis on culture and is highly collaborative.

Desirable Criteria:

Agile or scrum certification

1. Strong experience with project methodologies and tools specifically DevOps and MS Project or other industry standards. Tertiary and/or Professional Qualifications within the Project Management, Business Management or Public Administration sectors
2. Knowledge of, or ability to, quickly gain knowledge of Australian electoral law and practice.

About Arctic Fox:

Powering the Federal Digital Marketplace

Arctic Fox is a premier panel supplier on the Federal Government's Digital Marketplace, dedicated to sourcing and placing exceptional talent across all Federal Government Departments. We bridge the gap between complex national objectives and the specialized human capital required to achieve them.

Our approach is distinct because it is rooted in practice, not just theory. As practising Project Delivery professionals, we possess a genuine understanding and appreciation for the work our contractors undertake. We don't just read position descriptions; we understand the nuances of the delivery lifecycle. This peer-to-peer perspective allows us to leverage our practical experience in business and technology transformation to identify candidates who can truly deliver value from day one.

A Holistic Service for Government & Contractors

We provide comprehensive, end-to-end contract management, covering everything from payroll to insurance, ensuring a seamless experience for both the Department and the Contractor. However, our value proposition extends far beyond administration.

We recognize that the Federal Government application process is unique and rigorous. To ensure our candidates put their best foot forward, we provide holistic support throughout the application lifecycle:

• Collaborative Brief Review: We don't just forward CVs. We complete a collaborative review of the client brief with each candidate, ensuring a deep alignment between the candidate’s capabilities and the specific opportunity.
• Selection Criteria Expertise: We undertake a thorough review of selection criteria responses. Our team provides critical feedback, insight, guidance, and editing services to ensure the candidate's expertise is articulated clearly and complies with government standards.

By combining deep domain expertise with a commitment to fiscal transparency and candidate coaching, Arctic Fox ensures that the Federal Government secures the best talent, while professionals feel supported, valued, and fairly compensated.

www.arcticfox.net