Deputy Chief Technology Officer

Our Mission

New Leaders develops the education workforce by strengthening pipelines that drive positive change and deliver better outcomes for every student.

Position Summary

The Deputy Chief Officer, Technology (“DCO”) will be based out of a home office located anywhere within the contiguous United States (Pacific, Mountain, Central, and Eastern time zones) or United States territories that fall within the Atlantic time zone.

The DCO is New Leaders’ chief technology leader, setting the organization’s technology vision and building the systems that deliver it. This work advances New Leaders’ vision -- Educational excellence in every school.
Opportunity for every educator. Impact in every community.

The DCO is responsible for the strategy, planning, management, and evolution of New Leaders' technology infrastructure and digital ecosystem. Reporting to the Chief Operating Officer (COO), the DCO provides the technology foundation that enables program delivery, operational efficiency, and organizational growth. The CDO leads New Leaders' multi-year technology vision across all programs ensuring seamless integration with partners, robust data infrastructure, and a secure, scalable technology environment. The role will also be responsible for leveraging AI and emerging technologies to effectuate the goals of the organization. The CDO partners closely with the COO to ensure technology investment decisions are tied to organizational KPIs and operational performance.?

The Deputy Chief Officer, Technology reports to the Chief Operating Officer.

Specific Responsibilities

Strategic Vision & Organizational Alignment

• Partner with the COO and Executive Team to develop the organization’s vision, strategy, and plan for using technology to advance our mission and strategic objectives.

• Oversee comprehensive requirement gathering processes across all functional areas; recommend integrated solutions that balance direct team needs with a cohesive enterprise technology vision.

• Assess and identify technology systems to position the organization to achieve its scale, impact, and financial sustainability goals — including program delivery, product development, and funding stream diversification.

• Partner with the COO to align technology investment decisions with organizational KPIs and annual operating plans.

• Lead the identification of systems to accurately track data on progress to key performance indicators and goals.

Technology Infrastructure & Security

• Architect and maintain a secure data warehouse to centralize data assets and power enterprise analytics.

• Ensure the security of all technology systems and provision of a robust and effective IT infrastructure to support organizational performance, including:

• Learning management systems (LMS)

• Data reporting systems

• Salesforce and CRM platforms

• Financial reporting systems

• Hardware

• Technology infrastructure and vendor contract management

• Establish and maintain data governance standards, ensuring data integrity across all platforms and compliance with applicable privacy and security regulations.

• Develop and implement a cybersecurity framework that protects organizational data, student records, and financial information.

University Partner & Systems Integration

• Oversee end-to-end partner and system integrations, optimizing data flow efficiency, system compatibility, and overall platform scalability.

• Lead large-scale data migration initiatives, establishing enterprise-grade security and encryption protocols for all cross-system data transfers.

• Champion seamless, real-time data flows between core internal systems and external partner platforms to support reliable business operations.

Innovation & AI Strategy

• Develop an enterprise AI strategy that identifies practical applications for improving staff productivity, data analytics, and organizational efficiency.

• Support the exploration and implementation of innovation, including AI, across program delivery and product development.

• Champion a culture of technology innovation across the Executive Team and staff, ensuring New Leaders remains at the forefront of best practices and emerging technologies.

Team Leadership & Management

• Set a guiding team vision and develop a team culture of excellence aligned with the organization's strategic direction.

• Develop and manage New Leaders' technology-related plans and budgets, achieving an appropriate return on investment.

• Set, track, and reach team and individual goals; provide coaching and development for all direct reports.

• Support the team by remaining hands-on in technical design and troubleshooting.

• Serve as a cross-functional leader and thought partner, modeling and successfully managing cross-team collaboration in service of organizational goals.

Cross-Functional Collaboration

Partner across the Executive Team to ensure technology advances each function’s priorities, including:

• Partnering with the COO on technology delivery, KPI tracking, and budget management.

• Aligning technology platforms with program quality, student experience, and cross-program data needs.

• Building data infrastructure for donor reporting, impact metrics, and grant compliance.

• Enabling revenue growth through enrollment conversion tools, CRM optimization, and B2B client management.

• Supporting brand-consistent digital content delivery and staff engagement tools.

• Ensuring HR and onboarding systems support an excellent employee experience.

Perform other duties as assigned.

Qualifications and Competencies:

• Mission Alignment: Passionate belief in academic excellence for every student, aligned with New Leaders' mission.

• Educational Background: Bachelor’s degree required.

• Professional Experience: Minimum of 13 years of relevant professional experience required, including a minimum of 8 years developing and/or aligning technology strategy to business units or programs.

• Technical Background: Engineering experience strongly preferred; hands-on technical credibility and willingness to diagnose and fix issues directly rather than delegate.

• Data Operations: Expert data and data operations experience, including dashboard development, reporting automation, and data governance.

• Nice-to-have:

• Experience deploying technology to support fundraising, revenue, or growth functions.

• Experience leading innovation or AI strategy in a mission-driven or educational environment.

• Experience with education technology platforms, LMS platforms, Salesforce, and university data integrations.

• General Qualifications:

• Demonstrated track record driving impact and managing significant, complex technology initiatives; robust process and project management skills.

• Ability to operationalize strategies and produce significant, sustained programmatic improvements.

• Role-specific Competencies:

• Team-Driven: Proven ability to collaborate effectively with individuals across a variety of backgrounds and experiences; must be results-driven while maintaining a collaborative and inclusive leadership style.

• A capable relationship-builder, comfortable working at senior, Chief, and Board levels to champion technology visions, strategies, and plans.

• Experience leading with a change management lens to support technology adoption and organizational innovation.

What We Offer

• Salary Range: $172,000-225,000

• Salaries vary based on geographical location. Successful candidates are offered a non-negotiable salary based on their geographical location.

• Employees may be eligible for merit awards and/or bonuses depending on their role, organizational guidelines, and individual performance.

• Employees regularly scheduled to work 20 or more hours per week may be eligible to participate in New Leaders’ benefits, including:

• New Leaders Wellness Program

• Medical plan options, dental care, and vision

• 401K plan

• Generous paid-time-off (PTO) benefits

Application Deadline

January 2027. Please note applications will be accepted on a rolling basis until the position is filled.

New Leaders is an equal opportunity employer. New Leaders evaluates applicants for employment on the basis of qualifications, merit and work-related criteria and does not discriminate on the basis of race, color, religion, sex, national or ethnic origin, age, sexual orientation, gender identity, mental or physical disability, handicap, pregnancy, childbirth, medical condition, marital or familial status, family responsibilities, veteran status, personal appearance, political affiliation, matriculation, or any other characteristic protected by law in administration and operation of its Programs and activities, including admission or access thereto, or treatment or employment therein. All qualified applicants will receive consideration for employment regardless of such status and will not be discriminated against based on such status.?