Dermatology Scheduling Agent | Permanent WFH
- Hiring from
- Philippines
- Work type
- Remote
- Posted
- Sep 24, 2026
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We are seeking an experienced Dermatology Scheduling Agent to join a large, multi-location dermatology practice and support its busy patient access team.
The ideal candidate has hands-on dermatology experience, strong appointment scheduling skills, and proficiency with ModMed. This is a fast-paced, phone-forward role where you'll be responsible for helping patients get the right care at the right time while keeping scheduling and communication workflows organized and efficient.
This position will initially support a maternity leave coverage, with strong potential to transition into a permanent Patient Access position based on performance and organizational needs.
Key Responsibilities
Who are we?
BizForce is one of the fastest-growing global outsourcing companies in the world, founded in the US in Tucson, Arizona and is now operational in PH!
Our Commitment to delivering high-quality results for our clients and the only way to do that is ensuring a rewarding, respectful and productive experience for our employees. We hold the same values for both our customers and our employees.
The ideal candidate has hands-on dermatology experience, strong appointment scheduling skills, and proficiency with ModMed. This is a fast-paced, phone-forward role where you'll be responsible for helping patients get the right care at the right time while keeping scheduling and communication workflows organized and efficient.
This position will initially support a maternity leave coverage, with strong potential to transition into a permanent Patient Access position based on performance and organizational needs.
Key Responsibilities
- Schedule and coordinate patient appointments across multiple dermatology locations
- Handle high-volume inbound calls while providing professional, friendly, and patient-focused service
- Review and manage inbound faxes within ModMed, including:
- Reviewing and classifying incoming documents
- Creating tasks for the appropriate teams
- Routing information accurately and efficiently
- Monitor patient voicemails through Microsoft Office
- Review voicemail requests, convert them into ModMed tasks, and route them to the appropriate team or department
- Assist with the Clara messaging platform by reviewing, sorting, and responding to incoming patient messages
- Direct messages and requests to the appropriate inbox or team for follow-up
- Support the scheduling team with additional patient access and administrative tasks as needed
- Maintain accuracy, confidentiality, and professionalism when handling patient information
- Previous dermatology experience is required
- Hands-on experience with ModMed
- Strong appointment scheduling experience
- Excellent inbound call etiquette and patient-facing communication skills
- Ability to work efficiently in a fast-paced, high-volume environment
- Strong attention to detail and organizational skills
- Ability to accurately prioritize, document, and route patient requests
- Previous experience working in a call center or high-volume patient scheduling environment
- Experience managing patient faxes, voicemails, and task-based workflows
- Familiarity with Clara or similar patient messaging platforms
- Experience supporting a multi-location medical or dermatology practice
- Permanent Work From Home
- Leave Credits
- Monetary Allowance
- Annual Bonus
- Weekly Paychecks
- Fixed Weekends Off
- Thriving Company Culture with Complete Autonomy
- Exclusive Specialized Training Programs
- Unlock Your Potential with a Highly Competitive Salary
Who are we?
BizForce is one of the fastest-growing global outsourcing companies in the world, founded in the US in Tucson, Arizona and is now operational in PH!
Our Commitment to delivering high-quality results for our clients and the only way to do that is ensuring a rewarding, respectful and productive experience for our employees. We hold the same values for both our customers and our employees.